Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department Overview
The Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry leading, next generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 311, and analytics software applications to the Federal Government and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end to end public safety applications and mission critical voice and data communications systems.
Job Description
The Government Industry Consultant is responsible for developing the Software Suite strategy for their supported region. This plan should include training and development, a partnership with local events such as roadshows equating to creating a new Software Suite pipeline. Pursue new incremental accounts and opportunities, work to identify strategic Manufacturer Representatives, invest time wisely in messaging, developing, motivating LMR sales associates, and respond in a timely and professional manner.
The Government Software Consultant (IE) will be responsible, but not limited to the following:
Build a long-term pipeline, maintain a real opportunity funnel. Laying the groundwork to uncover new deals and opportunities into the future.
Recognizes and acts on opportunities, develop and grow account contacts, be timely with follow-up on product issues, and be responsive to customer needs and requests. Effective use of conversational questioning skills to uncover customer needs, issues, and other information necessary to successfully close a Software Suite opportunity. Assist in fulfilling all customer care responsibilities and other sales support requirements to ensure maximum customer retention levels.
The IE effectively assists in the start of Software Suite piloting/evaluation activities equating to closed business. The IE should effectively engage members and work partners to execute on successful opportunities.
The IE should be well aware of MSI's pricing policies and structure of dealer pricing programs and adhere to the guidelines on pricing. Business conflicts and issues must be handled professionally by the IE. The IE should work diligently to get our Software Suite on as many contracts as possible.
The IE is a team player and works with others in mind and respects the responsibilities of peers including work partners such as LMR account managers. The IE is timely and accurate with all administrative responsibilities, including but not limited to expenses, training, conference calls, PO claiming, special discount requests and opportunity qualifying. The IE should show a level of urgency when responding to customers, and LMR peers.
The IE continually conducts oneself in a highly ethical, moral, and professional fashion. The IE is consistently on time for meetings, conference calls, and other time sensitive events. The IE has a high degree of loyalty to MSI core customers and makes decisions based on the overall MSI customer needs versus personal centric gain.
Specific Knowledge/Skills:
- Bachelor's Degree is preferred.
- Seeking 10+ years work experience in Government Public Safety (minimum 5+ years in a command-level position) with sales and business development in the industry.
- Experience working within public transportation is a plus.
- Understanding of transit policing and the challenges they're facing along with the best use applications.
- General knowledge of CJIS security protocols and Data Networks such as LTE & LMR.
- Extremely proficient in the technology trends impacting national policies.
- Considerable experience and expertise with State and Local purchasing processes and contracts that are available for our products.
- Highly motivated, entrepreneurial, self-starter. Willingness and ability to prioritize tasks, set daily action items, and work independently with minimal supervision.
- Superior organization and time management skills. Detail oriented with excellent follow-through and follow-up.
- Diligent work ethic. Willingness to take initiative and ownership of opportunities and move deliverables to completion.
- Flexible, adaptable team player with strong interpersonal skills. Resourcefulness to effectively navigate the internal MSI organization to resolve issues and achieve objectives.
- Strong analytical and problem-solving skills.
- Excellent oral/written communication and presentation skills.
- Strong computer skills with a high level of competence in WAN, LAN, Cloud.
- This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
- Ability to travel 50-75% of the time in the assigned region.
Competencies:
- Broad experience & knowledge across multiple areas of the State and Local government.
- Significant experience using and/or promoting technologies to the Body Worn Camera sector.
- Ability to identify new business opportunities and areas for improvement. Communication skills to present the opportunity and achieve buy-in.
- Experience developing, presenting and executing strategic plans and business cases to achieve buy-in of necessary stakeholders such as MSI product teams.
- Candidates will be expected to grow the Software Enterprise business with new and existing opportunities, negotiating contracts, holding sales training, and promoting the value of our software solutions.
Basic Requirements
- Bachelor's Degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience.
- Must be able to obtain background clearance as required by government customer.
Travel Requirements: 50-75%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
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