Director of Business Development
Post Date: Sep 10, 2024
Location: Chicago, IL, US, 60604
Position Type: Full Time
Requisition Number: 32474
Work Schedule: Monday - Friday
Who is Gateway Foundation?
Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.
Why join us?
Discover a rewarding career where you can find both personal and professional fulfillment while aligning your values with your work. You'll have the opportunity to make a meaningful impact by aiding individuals in overcoming addiction. We pride ourselves on being an organization that values you and strives to be an employer of choice, fostering a vibrant culture that promotes teamwork and professional growth. Your voice matters here; we actively listen to and value our employees' thoughts, allowing you to be part of organizational decisions. At Gateway Foundation, diversity, equity, and inclusion are principles that we embrace in every community we serve. Additionally, enjoy access to wellness programs, including weekly yoga sessions and chair massages. Join Gateway Foundation today and become part of a team dedicated to making a positive difference in the lives of others.
About this role:
- This role is mainly in field, so candidates could be located anywhere in the state of IL. Candidates based in Chicagoland area will be expected to come to the Chicago office once a week.
- This role will oversee a team of 12 employees who are responsible for business development and professional relations. The role also involves building new relationships with referral sources.
- Gateway provides a company car, cell phone, laptop, credit card, and covers all travel expenses.
- In addition to the base salary, this role offers quarterly bonuses based on revenue.
The Director of Business Development (Professional Relations) is responsible for:
- Collaborates with Chief Marketing Officer and other Gateway administrative leaders to develop sales and marketing plans within each region.
- Oversees and manages a geographically disbursed professional relations (business development) team of 12:
- Interviews and on-boards professional relations team members
- Provides training and skill development to professional relations team staff
- Directs team to focus on delivering top quality customer service with patients and all referent relationships
- Coaches team members in assessing difficult situations, resolving customer relations issues, adjusting sales approaches and strategies and monitoring outcomes of these efforts
- Facilitates team effectiveness through individual coaching and regularly monitoring performance and efforts
- Regularly spends time in the field with team to assess effectiveness and of presentation and overall skill level
- Researches variances by reviewing reports and other data and metrics while comparing actual activities and results against goals
- Adjusts sales plans and remove barriers to ensure targets are met
- Adjusts team assignments and may reconfigure sales territory plans to achieve goals
- Research and analyze market trends, competitor activity, and industry developments in behavioral health to inform business development strategies.
- Cultivate and maintain high-level relationships with key stakeholders, including healthcare professionals, referral sources, community organizations, and other potential clients and patients.
- Collaborate with internal teams, including the Executive Leadership Team, Community Division Administrators and Executive Directors, to develop tailored solutions and proposals that meet the needs of prospective clients.
- Responsible for budget forecasting, managing expenditures and planning for short and long-term needs of the team. Ensures expenditures align with current objectives and implements methods to monitor the budget.
- Coordinate and participate in networking events, conferences, and industry gatherings to promote Gateway Foundation's services and foster new connections.
- Communicates regularly and conducts individual, regional and all staff sales team calls and meetings to review data, track progress, celebrate successes and make necessary adjustments.
- Track, measure and report on key performance metrics related to business development activities.
- Support the development and implementation of marketing initiatives to enhance brand visibility and generate leads.
- Stay informed about changes in healthcare regulations, policies, and reimbursement practices that may impact business development efforts.
- Assist and consult with Marketing team in the creation of marketing materials, presentations, advertisements and other promotional collateral to support business development efforts.
- Contribute to the continuous improvement of business development processes and strategies through feedback and innovation.
- Prepares and presents weekly, monthly, quarterly and other unique reports showing activity and results as it aligns with individual and overall team goals, as well as operations/site and market channel budgets.
Requirements:
- 10 years of experience in business development, sales or marketing roles, preferably within the healthcare or addiction treatment industry.
- 3-5 years of administrative management experience, preferably in behavioral health treatment or other healthcare field.
- Bachelor's degree in Business Administration, Marketing, Healthcare Administration, or related field.
- Comprehensive knowledge of direct sales management and business development strategies, techniques and common practices.
- Advanced interpersonal and communication skills with the ability to build rapport and negotiate effectively with diverse stakeholders.
- Advanced problem-solving skills, organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Strategic and critical thinker with a proactive and results-oriented mindset.
- Active listening skills, persuasion and negotiation skills to develop and build referral relationships, implement change and resolve complex issues.
- Proficiency in Microsoft Office Suite and Customer Relationship Management software.
- Knowledge of addiction treatment services and behavioral healthcare landscape is a plus.
- A valid driver's license and ability to travel 4-5 days of the week throughout IL.
Compensation:
- Base pay range: $94,796 - $130,275
- Quarterly Bonuses: based on revenue
Physical Requirements:
- Ability to communicate with others in person or by telephone.
- Ability to proofread, check and verify data and information, both in printed form and on a computer monitor display.
- Ability to use a keyboard and display monitor to enter, retrieve, and/or audit information and data.
- Ability to operate a motor vehicle safely, and remain alert to traffic conditions and to identify and comply with traffic signals and signs.
- Ability to stoop and bend, reach and grab with arms and hands, and lift and carry up to 20 pounds to transport and set-up displays and distribute literature.
- Ability to remain alert to traffic signs and conditions.
Benefits at Gateway Foundation:
Health and Wellness:
- Medical, dental, and vision insurance for employees and dependents
- Employee wellness program promoting health and fitness and offering cash-saving premiums
- Employee assistance programs focused on mental health
Financial wellbeing:
- 403(b) Retirement Plan with 3% employer match
- Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
- Flexible Spending Accounts for medical and dependent care
- Public Service Loan Forgiveness (PSLF)
Flexibility and time off:
- 18 paid time off days per year - accrual rates increase with years of service
- 9 paid company holidays
- Work-life-balance
Personal Development:
- Training & Development Programs
- Tuition Reimbursement - up to $5,250 per calendar year
- eLearning access to online courses that provide CEU's and job-related training
- Clinical Supervision: Formal and informal guidance
Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.
Nearest Major Market: Chicago
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