Overview
The Director of Sales Innovation plays a pivotal role in shaping the trajectory of Intuit Global Sales by owning the development and implementation of groundbreaking sales mechanisms, tools and technologies. This role requires a visionary leader with a passion for diving deep with analytics and insights, leveraging AI/ML/GenAI and automation and collaborating with other cross-functional teams to develop and implement cutting-edge next-gen sales capabilities which provide a competitive edge for our sellers. The Director of Sales Innovation will architect and oversee programs that maximize sales productivity, effectiveness, and agility to drive outsized customer results, such as High Propensity to Buy Lead Sourcing, Next Best Action Engine, and Lead and Sales Pipeline Automation. They are responsible for fostering a culture of exploration to propel the organization forward through the adoption of emerging technologies at scale through iterative improvements.
What you'll bring
- Bachelor’s degree in Business, Marketing, Technology or a related field; MBA preferred.
- 10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Enablement, Sales Leadership, or a closely related field, with at least 5 years in a management role focused on sales innovation or transformation.
- Demonstrated experience in integrating technology solutions, including Generative AI, into prospect targeting and pipeline management with measurable success.
- Experience in leveraging data analytics to drive sales performance and accelerate strategic decisions.
- Expertise in SFDC governance, administration, and best practices, with the ability to design and optimize sales processes and workflows within the platform.
- Exceptional leadership qualities with the ability to inspire, motivate, and drive results across diverse and cross-functional teams.
- Expertise with best-in-class sales technology and productivity tools with a track record of evaluating, selecting, implementing, and enabling relevant solutions for the sellers.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strategic thinker with strong problem-solving and decision-making abilities.
- Experience in the tech industry, particularly with SaaS products, is highly desirable.
How you will lead
- Strategic Leadership & Vision: Partner with key stakeholders across Analytics and SalesTech teams, as well as Global Sales Leadership to build and execute a comprehensive sales technology strategy and governance program that aligns with Intuit's Big Bet goals, with a focus on scalability, efficiency, and innovation. Guide the sales organization through strategic shifts and market evolution with a clear vision and adaptable plans.
- Influence & Collaboration: Must possess the ability to influence across all levels, from subject matter experts to the executive team, to drive business objectives. Develops trusted partnerships with sales leadership, analytics, sales tech, marketing, product, and other key stakeholders to proactively identify innovation opportunities. Needs to have experience working in partnership with Sales Operations functions including strong understanding of core mechanisms including pipeline management, planning and forecasting.
- Technology Champion: Drive the adoption and optimization of SFDC and integrated 3P solutions, ensuring data quality, accuracy, and consistency. Monitor and measure the effectiveness and ROI of sales innovation solutions and investments, using data-driven insights and feedback mechanisms to continuously improve by iteration. Stay abreast of the latest trends, best practices, and innovations in lead generation, pipeline management, enablement and sales technology, pilot and scale new solutions or enhancements as appropriate.
- Enablement Driver: Partner with Sales Enablement to create real-time training and coaching programs that equip the sales team with the skills needed to effectively utilize new technologies, methodologies, and strategies, including generative AI tools, for enhanced sales performance. Ensure that sellers are equipped to have the right conversation with the right customer persona at the right time.
- GenAI Practitioner: Lead the strategic integration of generative AI tools to automate and enhance sales operations, content creation, and personalized customer engagement. Ensure ethical use and compliance of AI/ML technologies within sales strategies, maintaining transparency and trust with customers and stakeholders. Measure and analyze the impact of AI/ML and automation integration on sales performance, adjusting strategies as necessary to optimize outcomes. Engage with leaders across marketing, product development, IT, Sales Tech, Analytics and Customer Success teams to ensure cohesive strategy and execution across the customer journey.
- Skilled Communicator: Excellent verbal and written communication skills are vital for this role. This includes being able to clearly articulate the vision, strategy, and value of innovation initiatives to stakeholders and to persuade and align diverse group of stakeholders.
- Innovation Promoter: Serve as the innovation catalyst by fostering the generation and circulation of ideas, promoting experimentation and collaboration, and continuous improvement via iteration. They must be an inspiring figure, attracting interest in the Innovation Process and leading by example, acting themselves as innovators.
- Top Talent Developer: Serve as role model and teacher of Intuit Frameworks such as Intuit’s Values, Craft Skills, Leadership Playbook and performance management mechanisms. Advocate for the right mix of talent for the community beyond direct teams, while developing talent succession plans across all levels and across all teams.
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