Travelers Insurance Company - Director, Engineering (Enterprise Continuous Integration) - Salt Lake City, Utah
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category: Technology
Compensation Overview: The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range: $123,600.00 - $203,900.00
Target Openings: 1
What Is the Opportunity? Digital Enablement advancing common and extensible platforms, services and experiences that enable differentiating business outcomes, while elevating engineering and agile practices to empower teams to do their best work.
The Engineer Enablement circle is seeking a Director of Engineering with an everything-as-code mindset who is passionate about CI/CD and automation. In this position, you will lead the enterprise Continuous Integration (CI) service. Acting as the voice of users, you will define and guide the day-to-day work of an engineering team and support the definition and enablement of the service vision. By focusing on achievement of defined outcomes, you’ll provide engineers across the enterprise with greater flexibility and freedom through fast, self-serve, and secure workflows and ensure service alignment with enterprise cloud strategies.
What Will You Do?
- Responsible for limited direct technical contributions and supervising and supporting managers of engineering teams.
- Responsible for leading the delivery and execution of solutions to challenging engineering problems.
- Direct complex design, development, analysis, configuration, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementation based on user or system specifications for impactful and high-visibility tasks.
- Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents.
- Seek opportunities where technology can be utilized to improve the business and provide more efficient processes.
- Plans and directs all aspects of the organization, including financial/budgetary oversight for team and set of responsibilities.
- May participate in the execution and delivery of team products and services.
- Responsible for fulfilling IT audits for respective technologies. Ensures team compliance with IT standards, policies, and governance.
- Facilitates the coordination of resolution of complex topics. May interact with vendors and handle escalations.
- Responsible for communicating status, strategic direction, and results of assigned work.
- Provides human resources management, including coaching, performance management, team development and growth, and workforce planning.
- Define, prioritize and ensure a ready backlog of work for an engineering team, accept final output, focusing on achievement of defined outcomes versus defining how the work is completed.
- Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
- Translate business strategies and needs into execution ready work for an engineering team; define team goals and strategy, ensuring alignment with circle and value stream vision.
- Act as voice of the user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria.
- Own team backlog, including prioritization and refinement; make trade-off decisions to maximize value.
- Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.
- Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; look for opportunities for continuous team and process improvement.
- Other duties as assigned.
What Will Our Ideal Candidate Have?
- 7 years of progressive work experience in the technology space preferred.
- Bachelor's degree or equivalent work experience preferred.
- Strongly prefer candidates with experiences with Jenkins, CloudBees CI, Kubernetes, Linux, AWS, EKS, Java, Groovy scripting, GitHub, GitHub Actions, Argo CD, UCD, security scanning tools.
- Leadership experience preferred.
What is a Must Have?
- Minimum of 5 years of progressive work experience in the technology space and 4 years people management experience required.
What Is in It for You?
Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices: Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
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