The Technical Expert III (TEIII) is a Child Welfare subject matter expert working collaboratively with other TEs and project leadership, responsible for ensuring the design and delivery of technical assistance (TA) and deliverables. As a technical specialist, subject matter expert, and team leader, the TE III, in addition to design and delivering TA, may hold responsibility for supervision, coaching, and guiding staff and team members in the support and implementation of effective, high-quality TA and communication with the JBS client per established project guidelines.
Fundamental Requirement: The TE III must have extensive professional experience in child welfare, including direct service, training, QA/QI, and technical assistance provision. The TE III must possess a passionate commitment to consumer-centric design, peer and family engagement, and delivery of TA and an understanding of and commitment to the project's model of TA as a strengths-based, culturally-informed, and continuous process that supports projects and jurisdictions over time and as needed to achieve successful outcomes.
ESSENTIAL JOB FUNCTIONS:
- Provide expert consultation about best practices, emerging evidence, and implementation, addressing programmatic areas.
- Provide TA support to assist child welfare agencies in identifying sound strategies, implementing initiatives, and achieving their program improvement goals.
- Respond to inquiries from state and territorial child welfare agencies, including coordinating with federal staff to manage and respond to requests for assistance with understanding measurement, including statewide data indicators, their measurement, conformity, and the associated achievement of federal requirements compliance and overall capacity building.
- Deliver expert consultation, coaching, and support, particularly in the areas of behavioral health, data analysis, theory of change development, strategy selection, implementation, and continuous quality improvement to states and territories preparing for the federal process and/or engaged in developing and implementing a Program Improvement Plan (PIP).
- Provide complementary services that build public agencies' capacities to assess and understand organizational and programmatic needs and to research, select, and implement solutions based on in-depth subject matter and implementation expertise more deeply.
- Collaborate closely with agency and federal partners to provide services that strengthen child welfare agencies' capacities to engage key partners, understand and analyze data to explore practice and systemic performance, identify "root" causes, develop sound theories of change, support PIP work plan goals and strategies achievement to impact outcomes, and apply evaluation and continuous quality improvement principles.
- Maintain professional expertise in content areas, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and share them with program area staff, other TEs, senior management, our clients, and other JBS staff as appropriate.
- Maintain communication with assigned project/client contacts, responding to requests; participating in meetings; providing up-to-date information about trends, issues, policies, and EBPs; offering recommendations regarding effective TA approaches for grantees, topics for grantee meetings and workshops, and skilled consultants and presenters.
- Ensure TA activities carried out by project staff meet all contractual obligations and requirements of the client/contract.
- Manage, guide, and monitor the design and delivery of all TA; ensure all TA-related activities are documented (whether in the designated TA tracking system or other method) in a timely fashion.
- Lead preparation and ensure high-quality finalization of written deliverables, including site visit reports, meeting reports, literature reviews, technical documents, and other products (e.g., PowerPoint presentations) requested by client.
- Supervise, guide, and manage assigned TA staff in carrying out delivery of all types of TA.
- Support professional growth, learning, and performance of each staff person, leveraging each individual's strengths and maximizing each person's contributions to the project.
- Work with other TEs, the project's senior management team, and JBS client(s) to identify trends in TA needs, analyze which types of TA work and why, identify emerging issues, and design long-term strategies for taking grantees to higher levels of performance/outcomes.
- Identify issues and successes to ensure the transfer of lessons learned and increased efficiency in the delivery of TA.
- Collaborate with other TEs to support the exchange of information across all grantees served by the various projects.
The TE III may engage in the following activities given the project engagement:
- Oversee expenditure tracking and analysis, final review of consultant agreements processing, and follow up with grantees and consultants, review of expense vouchers, timely and accurate TA report preparation and submission.
- Work with senior management, operations, TA staff, and client(s), develop project budgets; monitor the budget to ensure all allocated dollars are spent and no overages are incurred; ensure expenditures comply with contractual requirements.
- Plays a key role in program development and thought leadership include but not limited to work groups, advisor boards, develop content for the Centers of Excellence meetings, etc.
- Research potential new business opportunities including funding agency background and decision makers, fit with JBS, and current incumbent.
- Identify and qualify potential funding opportunities including completion of scorecards.
- Contribute to proposal writing and development.
MINIMUM JOB QUALIFICATIONS:
Education: Master's degree in relevant field.
Experience: At least 20 years of relevant work experience. At least 4 years' direct child welfare program management, and contract management experience. A minimum of 3 years' supervisory experience. At least 3 years' contract/grant writing experience. Demonstrated expertise (e.g., publications, presentations, awards) in specific child welfare topics. Demonstrated expert-level subject matter expertise in public child welfare, the full continuum of child welfare practices, and topics related to prevention, safety, permanency, and child and family well-being.
Knowledge: Content knowledge of current and emerging issues for assigned grant program areas. Strengths-based approach to delivering TA and to working with others. Knowledge of and experience in Federal government contracting.
Skills: Interacts well with others in a positive, courteous, and professional manner; functions well as a member of a team and is also able to work independently and without extensive supervision and follows chain of command to address personnel or management concerns. Honors, respects, and celebrates cultural differences. Effective, clear, and professional writing and oral communication skills. Attention to detail.
Language: English Fluency (oral and written).
Location: Remote or hybrid if within 50 miles of North Bethesda or San Mateo office.
Physical/Mental Requirements:
- Ability to sit for prolonged periods at a desk or computer workstation.
- Regularly uses a computer, keyboard, and mouse.
- Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.
- Ability to hear and understand spoken information in person and over the phone.
- Minimal lifting and carrying may be required, typically light office supplies or documents.
- Ability to move within the office environment to access equipment, files, and interact with colleagues.
- Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.
PREFERRED JOB QUALIFICATIONS:
Education: Doctorate's degree.
Language: Fluency in a language other than English.
OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.
Application Information:
If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application.
Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.
