At Better Debt Solutions, our mission is to nurture a culture of compassion and empowerment. It is rooted in empathy and driven by tailored strategies, transparent practices, and exceeding expectations. By focusing on helping individuals thrive, we unite our team and clients in a shared journey towards a BETTER future.
This role is an in-office position for candidates within a commutable distance of our Irvine location. This role is Exempt Salary starting at $175,000-$250,000 plus performance based bonuses, dependent on experience. This role is open to candidates who do not require visa sponsorship.
Join our team at Better Debt Solutions and be part of an exciting chapter in our company's growth. We are seeking a driven leader for our Head of Sales to guide one of the fastest-growing sales teams in the nation. Our company has experienced three times growth in the past year, earning recognition as one of the top workplaces in the country for 2024. We pride ourselves on our electric sales floor, unparalleled winning culture, unmatched sales training support, and team-guided top-tier leadership. This is your opportunity to make a significant impact and help us reach the next level.
Why Work For Better Debt Solutions
- One of the fastest growing companies in Debt Settlement!
- Access to the most qualified leads in the industry
- Medical, Dental, Vision
- Career Opportunities & Progressive Career Paths
- Work Culture that empowers and uplifts you!
- BBB Accredited Company
What you'll be doing:
- Analyze sales data to identify trends and opportunities for improvement.
- Maintain employee retention through supportive culture efforts and engaging environment ambiance.
- Ensure Team lead metrics are met individually and as a team.
- Lead, motivate, and coach a team of call center sales representatives to achieve individual and team sales targets.
- Monitor and analyze sales performance metrics, such as conversion rates, call quality, and revenue generation, and take corrective actions as needed.
- Provide training and ongoing development opportunities for sales team members to improve their product knowledge, sales techniques, and customer service skills.
- Ensure that all calls meet quality standards and compliance requirements. Provide feedback and coaching to improve call quality.
- Collaborate with the sales management team to develop and implement sales strategies, goals, and incentives to drive revenue growth.
- Prepare and present regular reports on team performance, key metrics, and trends to senior management.
- Maintain a customer-centric approach, ensuring that customers receive exceptional service and resolution of their inquiries or concerns.
- Identify opportunities for process improvement within the call center and implement best practices to optimize efficiency and productivity.
What We Are Looking For
- Minimum of 7 years experience leading a fast growing sales floor.
- Debt settlement, lending, or other financial services background required.
- Proven track record of achieving sales goals and increasing revenue.
- Strong leadership, analytical, and problem-solving skills.
- Excellent communication, presentation, interpersonal skills and customer service skills.
- Strong creative vision with an understanding of business objectives.
- Ability to work collaboratively and cross-functionally in a fast-paced environment.
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