Job Summary:
The Data Operations Director is a pivotal role within the organization, responsible for providing leadership and strategic direction to senior managers and heads of sub-teams. This role requires full accountability for the performance and results of multiple sub-teams or a large, strategically important team. The Data Operations Director plays a key role in contributing to the overall strategy of the department, ensuring that planning, staffing, and budgeting are effectively managed.
Key Responsibilities:
Leadership and Direction:
- Provides leadership and direction through senior managers and heads of sub-teams.
- Develops a clear vision for the data team, aligning it with the organization's overall mission and goals.
- Fosters a culture of collaboration, innovation, and excellence within the data team.
- Mentors and develops senior managers to lead their respective teams effectively.
Performance and Results Accountability:
- Holds full accountability for the performance and results of multiple sub-teams or a large, strategically important team.
- Sets and monitors key performance indicators (KPIs) to assess team effectiveness and efficiency.
- Implements continuous improvement processes to enhance team performance.
- Addresses performance issues promptly and effectively.
Strategic Contribution:
- Contributes to the development and implementation of the overall strategy for the department.
- Identifies opportunities for leveraging data to drive business insights and innovation.
- Works closely with other senior leaders to align data strategies with organizational goals.
- Stays abreast of industry trends and best practices.
Planning, Staffing, and Budgeting:
- Holds overall control of planning, staffing, and budgeting processes for the team.
- Develops and manages the team’s budget.
- Oversees recruitment, training, and development of data team members.
- Plans and prioritizes projects and initiatives to maximize the data team's impact.
Stakeholder Management:
- Engages with executive stakeholders and peers to ensure alignment and support for data initiatives.
- Communicates data strategies, progress, and outcomes to executive leadership and key stakeholders.
- Builds and maintains strong relationships with internal and external partners.
Strategic Plan Development:
- Works with senior leaders to develop and implement strategic plans supporting organizational goals.
- Integrates data strategies into broader organizational strategies.
- Develops long-term plans for the data team, aligning resources with future needs.
- Conducts regular reviews of the strategic plan.
Operational Decision-Making:
- Makes final decisions on operational matters within the team.
- Ensures operational processes and procedures are efficient and effective.
- Implements best practices for data management, analytics, and governance.
- Ensures compliance with relevant regulations and standards.
Experience/Qualifications:
- Bachelor's degree in Computer Science, Data Science, Information Systems, Business Administration, or a related field; advanced degree (Master's or Ph.D.) preferred.
- Minimum of 10-15 years of experience in data management, analytics, or related fields.
- At least 5 years of experience in a senior leadership role managing large teams and complex projects.
- Proven track record of developing and implementing successful data strategies in a large organization.
- Proven success working cross-functionally and contributing to global strategy.
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