Business Process Engineering Data Analyst
ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service.
SPECIFIC JOB DESCRIPTION:
This position is located in the Department of Defense (DoD), Office of the Chief Information Officer (CIO). Successful candidates will be an organized self-starter capable of performing tasks without the need for constant oversight and experience successfully working in a team environment. Assist government personnel by providing consistent, responsive, and high-quality technical support with detailed analyses and strategic recommendations of business/systems analysis. Key duties will include:
- Analyze data collected from evaluations of business processes to support recommendations for areas for improvement and develop solutions.
- Perform requirements analysis, document, and communicate the results.
- Gather critical information from meetings with various stakeholders and produce useful reports.
- Work closely with clients, technicians, and managerial staff.
- Ensure solutions meet business needs and requirements.
- Manage competing resources and priorities.
- Monitor deliverables and ensure timely completion of projects.
- Identify effective solutions for business software system issues.
- Evaluate system performance and identify issues.
- Monitor and troubleshoot new system modifications or changes.
- Provide recommendations on system issues.
- Use a variety of data analysis and tools to discover process and system issues.
EDUCATION:
- Bachelor's degree in a related field/technical field.
SKILLS AND EXPERIENCE:
- Top Secret/SCI clearance required at date of hire.
- A minimum of 10 years of experience in business analysis or a related field, to include process improvements (e.g., six sigma, business process management, lean, etc.).
- Strong background in developing business process maps and analyzing potential improvements.
- Exceptional data analytical and conceptual thinking skills.
- Ability to work in a collaborative environment.
- Excellent interpersonal and communication skills.
- Strong understanding of various technologies.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, Visio, and Outlook.
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- A history of supporting successful projects.
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