Recertification Specialist sells features and benefits of apartment living to prospective and current residents. Achieves and maintains occupancy goals. Responsible for all phases of the leasing process.
Supervision Received: Reports to Property Manager, Assistant Property Manager, and/or Compliance Manager.
Supervision Exercised: No supervisory duties required.
FLSA: Non-Exempt
Essential Functions of the Position
- Builds relationships with prospective and current residents and coordinates all phases of the leasing process: intakes, interviews, processing, preparation and distribution of applications.
- Provides polished and professional sales tours of the model apartment, vacant apartments and community amenities.
- Participates in marketing the property by posting ads as directed, conducting outreach to community partners, and sourcing and responding to application leads.
- Interviews prospective residents to collect all applicable income, asset and eligibility information. Calculates and/or determines rent based on subsidy program.
- Runs applicable EIV reports and resolves any corresponding issues.
- Achieves occupancy goals and maximum allowable program rents.
- Coordinates and prepares annual lease renewals as necessary.
- Updates daily turnover log, maintains waiting list, prepares weekly leasing reports and market study.
- Prepares lease packages and supplemental documents for new move-ins.
- Conducts new resident orientation.
- Provides backup support to Occupancy Specialist as requested by a Supervisor.
- Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
- Enforces and adheres to company policies, rules and regulations.
- Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service. Preserves and respects resident and applicant confidentiality.
Minimum Qualifications
Education and Experience: Associates degree or equivalent work experience required. Two years sales/leasing experience desirable.
Qualifications and Skills: Attention to detail required. Knowledge of subsidy regulations including but not limited to Project Based Section 8 and Low Income Housing Tax Credit. Proficient in Microsoft Office and Excel. Highly motivated and able to work independently. Ability to handle resident or building emergency situations if needed. Excellent organizational and interpersonal skills required.
Beacon Core Competencies required for all positions: Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.
Leasing Consultant Competencies required: Customer Service, Product Knowledge, Sales Skills, Communication, Internet Savvy.
Benefits Offered:
At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team.
As a regular, full-time employee at Beacon you can expect:
- Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
- Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days, and early close Fridays.
- Retirement planning. We offer a 401k program with a company match.
- 100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care, or accidental injury coverage.
- Access to an Employee Assistance Program (EAP), Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!
Company Overview:
Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed-income housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.
At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross-section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.
Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status, or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.
