Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales – customer data is the raw material for each function at a modern business.
For highly regulated businesses in healthcare, it’s always been a challenge to harness that customer data and get it to the marketing and analytics tools that require it while following patient privacy laws.
We provide a layer of data governance to make current web analytics tools HIPAA-compliant. For analytics, our customers can continue getting the insights they need to improve the patient experience. For marketing, Freshpaint safeguards health information while helping our customers promote access to care through popular advertising platforms like Facebook, Google, and others.
In short, we help healthcare marketers promote access to care and safeguard patient privacy at the same time.
We’re fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don’t care where you’re located, we need employees to be based in the US.
Who we are:
Freshpaint was founded by web analytics veterans who realized how hard it was for highly regulated companies to collect and use customer data in a compliant way. We started as part of Y Combinator’s S19 cohort and have been focused on enabling healthcare companies collect, safeguard, and activate patient data since.
As a result, we're one of the fastest growing software companies on earth right now.
If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home.
In this role you will
Own and evolve the existing Privacy Platform, focusing on our enterprise customers.
Launch brand new marketing technology products for our ideal customer personas, utilizing the core Privacy Platform as the underpinning for each new product line.
Talk to customers every day.
Be a “full-stack” product manager - driving projects all the way from conception through launch.
Do both market research and deep customer discovery in order to come up with new product opportunities.
Work closely with cross functional teams to inform and execute on new development initiatives.
Measure and evaluate the performance of your initiatives.
Deeply understand our product and how customers use it - you will become an expert on this industry and on Freshpaint.
Refuse to do anything besides win.
Talk to customers. And make stuff that they want.
Requirements - What You’ll Bring
Experience as a product manager at high growth B2B SaaS companies.
Relentlessly focused on customers’ needs.
Good at talking to customers with high empathy.
Great at understanding complexity and transforming it into simple user experiences.
Strong instincts and good judgement.
Excellent communication skills.
Some technical acumen.
Ability to get things done quickly and take ownership.
Nice To Have
Entrepreneurship or intrapreneurship experience.
Familiarity with marketing technology.
Experience in building products that utilize a large, user-event model dataset.
Experience working in a highly regulated space like healthcare.
Our interview process:
Benefits - what we offer in return:
Joining a high-growth venture-backed startup as part of the early crew.
Competitive compensation with generous, employee-friendly equity.
Freshpaint Fridays: Half-day Fridays.
Unlimited PTO, with a minimum requirement of 2 weeks per year.
100% remote.
Flex in-office if you want.
401k.
Health, dental, and vision insurance 100% covered by the company.
Mental health benefits.
2 Treat Yourself Days per year.
Generous parental leave.
Paid Spotify.
Health & Wellness benefit.
Regular team offsites 2-4 times per year.
Ownership of your work and collaboration with a close team.
If you are interested in reading more about our team and our values, check out our team page.
Interested? How to apply
Please reach out even if you don’t meet all criteria! If you’re smart and driven, we’d love to hear from you.
What happens after you apply
If you apply online, you will hear back if you're a fit within a week or two.
