think-cell was founded in 2002 as a start-up. Today, the name think-cell stands for a high standard of data visualization software worldwide and is a continuously growing ARR business. With the investor Cinven at our side, we want to accelerate our growth by establishing a world-class go-to-market team on top of an outstanding product and fanatic user base.

The role and your impact

Our inbound sales processes are highly automated and free our account administration team from many recurring tasks, however, selling software is a people business and customers like to communicate with real people. The mixture of efficiency and friendliness that characterizes our account administration team is a result of keeping response times as short as possible while maintaining a personal touch. We are adding to our local capacity in US time zones and strive to offer our current and future customers a unique buying experience.

Responsibilities

represent think-cell in all our inbound communication
respond to incoming email inquiries and calls and help our customers when purchasing licenses and placing their orders
work together with our outbound sales team to identify and move forward opportunities and clear administrative obstacles for closing a sale
work together with our resellers and train new ones to ensure their alignment with our sales procedures
focus on building long-lasting customer relationships, because most of our first-time customers turn into recurring customers
although sales experience is not necessary for this position, we expect you to quickly get up to speed and be able to communicate on an equal basis with tech-savvy purchasing agents
work in a team of international colleagues in a flat organizational structure
outgoing, well-spoken, and have some understanding of computer technology and office software
work from our offices located in Denver

Your profile

university degree or professional training preferred
experience in administrative or sales support roles
familiarity with CRM software (e.g. Microsoft Dynamics CRM, Salesforce) and sales related tools
experience in a SaaS or tech environment welcomed
strong communication & customer service skills
attention to detail and accuracy
analytical and problem-solving abilities
experience in a customer-facing role
open and outgoing
passion for working with interesting customers & coworkers
fluent in written and spoken English

Join our Journey

We encourage you to apply, even if you feel you may not tick every box. At think-cell, we understand that diversity fuels excellence, and we welcome all passionate individuals who want to contribute to our growing and exciting business. Your presence will help shape our inclusive culture and inspire us to reach new heights together.

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think-cell Software jobs

Inbound Sales Account Administrator