Benefits:

401(k)
Bonus based on performance
Company car
Competitive salary
Health insurance
Paid time off

Description:
Culligan is seeking an experienced General Manager to oversee our business operations at the store branch in Sarasota, FL. The General Manager will be responsible for leading and managing daily operations to deliver best in class employee and customer facing metrics/experience, achieve business goals and maximize profitability. As General Manager, your duties include guiding and growing staff in your branch, setting performance objectives, evaluating, ensuring regulatory and company standards are upheld, and optimizing operational and financial performance.
To be successful as a General Manager, you should be able to lead, manage, and grow people, have a customer-centric mindset, and possess excellent problem-solving, decision-making, and teaching/coaching skills to drive continuously improving operational performance and top and bottom line results.
Specific Job Function:

Full operational responsibility for all profit and loss related activities of the branch
Set multiyear vision and tactical execution plan for the branch, aligned with Regional and BU vision, supported by visibly managed KPIs through strong collaboration and sense of ownership with branch team members
Adhere to and enforce all company safety guidelines
Participate in the recruitment process, from interviewing to selecting candidates, and ensure smooth onboarding for new hires
Identify training needs and facilitate professional development opportunities to enhance team skills and capabilities
Monitor and evaluate employee performance, providing regular feedback, coaching, and development opportunities to ensure high performance
Foster a team culture by recognizing and motivating branch personnel
Prepare all staff members to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction
Personally respond to difficult customer inquiries and/or unusual situations
Prepare accurate business forecasts and budgets
Collaborate with sales team to execute programs to meet/exceed the sales plan while maintaining awareness of local competition and market trends
Manage branch generated revenue streams, service calls, consumable sales/deliveries, etc. to maximize branch revenue
Optimize branch bottom line through the efficient routing of deliveries and service calls and continuously improving all other fixed and variable cost elements
Drive, oversee, and coach problem solving and continuous improvement sessions with branch resources and/or Region/BU level resources while sharing, learning, and implementing branch relevant best practices
Oversee branch payables, inventory, and receivables
Protect and manage branch assets effectively
Drive timely and accurate filing of paperwork relative to insurance reporting of general liability, fleet accidents, and worker compensation claims
May be required to perform the job duties of other branch staff on an as-needed basis and spend time in the field assisting with training

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position:
Resourcefulness, Customer Focus, Team Player
Passion, Integrity, Organizational/Planning
Communication, Analytical, Judgement/Decision Making
Detail Oriented, Problem Solving, Teaching/Coaching
Qualifications:

Four-year degree in Sales, Marketing, Management, or a related field is preferred
3 years of Basic Plumbing, Operations, Management, and Marketing experience is a plus
Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
Ability to work with all levels of management
Ability to manage multiple projects and priorities; strong decision-making and problem-solving abilities
Strong analytical and strategic thinking skills
Proficient in Microsoft Office

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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Culligan 20FL jobs

General Manager