MUST HAVE EXPERIENCE WITH EMR - LIGHTNING STEP

What We Offer

$35/hour
Completely Remote
Start out temporary with potential to become permanent after 3 months

The Company You'll Join

The OCD and Anxiety Treatment Center (TOATC) is the nation’s largest provider of IOP services for individuals dealing with OCD, Anxiety and Trauma. As the leading provider, our clinical outcomes are second to none. You will join a winning team that is committed to evidence-based treatment and long-term results. We strive to change the lives of individuals and their families suffering from unrelenting anxiety, disturbing thoughts, and avoidance that keeps them from living their lives.

The Purpose of Your Role

The billing specialist is responsible for assisting billing operations. They enforce policies and procedures and streamline effective billing processes across multiple disciplines. The billing specialist performs all billing transactions and assists in billing and collection operations to ensure accurate and timely submission of claims, payments, prompt collections, and aggressive denial management. They resolve complex billing issues and initiate innovative billing functions. This is a remote position.

Success Indicators/KPI’s

A/R greater than 90 days 12% or less
Claims exception rate of less than 2.5%
Bad debt less than 1.5% of annual income
Ability to audit, identify and resolve process inefficiencies
Ability to lead and motivate a team
Demonstrate in-depth knowledge of medical billing practices
Be organized and results driven

Responsibilities

Oversees the day-to-day operations of the Billing Department
Designs strategy for the department and sets goals for growth
Completes all Train the Trainer coaching and responsibilities
Trains new employees and coaches and develops existing employees
Manages performance problems and terminations
Supports problem resolution and decision-making
Audits the team for accuracy, efficiency, and effectiveness
Manages and approves timecards, paid time off, and sick time
Trains new and current billers, ensuring smooth workflow
Maintains a thorough knowledge of all the payer contracts and ensures contract billing is timely and appropriate
Maintains balance with the general ledger and budget
Tracks, submits, appeals, and resolves denied claims, and analyzes reimbursements according to contractual agreements
Performs a variety of duties, including accounts receivable, customer service, correspondence, and daily reconciliation of activities
Manages unassigned payments and applies them to outstanding balances or submits requests for refund
Coordinates benefits and transition between various levels of care
Learns and practices de-escalation techniques
Adheres to all company policies and procedures
Other duties as assigned

The Skills and Expertise You Have

2+ years experience in medical billing - MUST HAVE LIGHTNING STEP EXPERIENCE
Expertise in processing claims for insurance companies
Demonstrates leadership and management capabilities
Works and communicates effectively
Familiarity with medical terminology and medical billing practices
Proficient knowledge of computers, including Microsoft Word, Excel, and other computer software
Accurate and efficient electronic data entry
Must be punctual and maintain excellent attendance
Organized, detail-oriented, takes the initiative, and completes job responsibilities independently
Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
Thrives in a changing work environment

Preferred Qualifications

Working knowledge of EMR software

Disclaimer

TOATC has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, TOATC reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) statement

TOATC is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law.

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Billing Specialist - REMOTE