Tricon Residential is an owner and operator of a growing portfolio of more than 38,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents, and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential. For more information, visit Tricon Residential.
Job Description
The Leasing Consultant serves as a brand ambassador for Tricon and plays a pivotal role in driving leasing activity in the market. They are tasked with building relationships with prospects to help them find suitable future homes for themselves and their families. Leasing Consultants are engaged in all aspects of the marketing and leasing of our vacant and coming soon homes.
Hybrid Schedule: Work from home - Monday and Friday. In office (30339) - Tuesday, Wednesday, Thursday
Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.
- Create positive and influential relationships with assigned prospects, real estate agents, and brokers in a courteous and professional manner, prioritizing customer service above all else.
- Meet and/or exceed all monthly goals.
- Responsible for all leasing functions, pre-qualifying applicants, and gathering complete applications.
- Responsible for all aspects of lead management within Tricon's CRM Program including but not limited to appointment confirmation, follow-up, documentation, and scheduling modifications organization.
- Management of individual MLS account activity related to marketing product and managing advertised specials, as needed.
- Develop relationships with the local community and be the brand ambassador for the company.
- Conduct property inspections on aged homes in marketing to confirm quality assurance for prospect tours, as needed.
- Perform Occupancy Checks, assist with inspections, and post notices, as needed.
- Attend weekly mandatory sales meetings with the manager to discuss lead management updates, property inspection updates, interior/exterior recommendations, and/or challenges related to leasing.
- Support Leasing Manager to monitor Tricon and all other necessary websites to ensure accurate pricing, list of amenities, and photos are present on all available homes.
- Stay abreast of all market conditions and trends.
Qualifications:
To be successful in this role, you should possess the following qualifications:
- Working knowledge of state Multiple Listing Service (MLS) where license applicable.
- Knowledge of Yardi preferred.
- Must possess excellent customer service skills, a strong background in organizational skills, and attention to detail.
- Basic financial acumen with the ability to use mobile office electronic tools.
- Possess the ability to work within a team-structured environment in efforts to meet both individual and specified team goals.
- Ability to effectively reflect company core values throughout interaction with internal and external customers.
Minimum Requirements:
- High School Diploma or GED.
- ACTIVE REAL ESTATE LICENSE required - As a Tricon employee, you would be required to hang your license and will not be permitted to practice Real Estate while employed. Exceptions to this will only be considered in rare circumstances and with prior approval.
- Licensed driver with an insured vehicle.
- Prior property management experience, preferably in single-family residences.
- Familiarity with Microsoft Excel is a plus.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:
- Frequently required to sit; talk; and hear.
- Occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch.
- Occasionally lift and/or move up to 10 pounds.
- Vision abilities required by this job include close vision, distance vision, and depth perception.
At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.
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