Technical Education Consultant
Location: Remote, USA
Employment Type: Full-Time
Compensation: $65,000 - $90,000 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
We're looking for a Technical Education Consultant (TEC) - Level 1, to join our Product Knowledge Team. TECs are continually learning about new OneStream features and functionality to establish themselves as subject-matter experts. They use their technical expertise to develop engaging and effective educational content to enable the OneStream Learning Community, which includes customers, partners, and employees. As a TEC's experience progresses over time they can look to progress to a Level 2 TEC position, subject to meeting the requirements of our competency framework.
This position requires an exciting mix of technical skills, writing skills, content development skills, instructional design skills, and creativity. In this role, you will utilize your unique skills and talents to design and build engaging and effective educational content.
To succeed in this role, you must be a self-starter, accountable, driven, ethical, hard-working, personable, and persistent. You must be effective working independently and with a team.
You do not need to be an expert in financial reporting and budgeting systems, databases, and programming languages, but exposure to these areas is expected.
Primary Duties and Responsibilities
- Analyze the learning needs of the OneStream Community.
- Design technical content and learning assets to address specific needs, requirements, and objectives.
- Develop effective and efficient learning assets based on the needs and requirements of the OneStream Community.
- Write detailed, organized, and clearly structured technical content documents that are within scope and meet specified learning objectives.
- Collaborate with subject-matter experts to ensure the technical accuracy of content documents and learning assets.
- Collaborate with cross-functional teams to gain an in-depth understanding of upcoming product features, enhancements, and changes.
- Maintain existing learning content to keep learning assets current.
- Adhere to department processes, standards, and brand guidelines for all learning assets and projects.
Required Education and Experience
- BA/BSc Degree in Technical Education, Technical Learning and Development, Technical Writing, Technical Communications, or other relevant field.
- At least 4 years as a Technical Training Content Developer or Technical Writer, preferably with CPM software.
- Alternatively, 2+ years of OneStream implementation experience plus experience in developing OneStream training content and facilitating client training sessions.
- Experience writing, editing, and proofreading technical training content or documentation.
Preferred Education and Experience
- Experience building e-learning content using Articulate 360 tools such as Rise 360, Review 360, and Storyline 360 or equivalent e-learning tools.
- Exposure to Information Technology, Accounting, or Finance is a plus.
- Some experience creating and editing videos with tools such as Camtasia.
- Familiarity with markdown languages and using tools such as Skillable to build lab exercises.
- Familiarity with Microsoft Office (Word, Excel, PowerPoint).
- Experience creating visuals and graphics to creatively convey complex technical topics.
- Experience designing and building interactive workshops, simulations, lab exercises, and other hands-on learning assets.
- Interest in understanding and working with enterprise technologies.
- Good communication skills and a willingness to present and teach.
- Eagerness to learn and gain experience with CPM software and SQL databases.
Knowledge, Skills, and Abilities
- Ability to adapt to changing priorities and work in a fast-paced environment.
- Excellent listening, verbal, and written communication skills.
- Strong attention to detail.
- Excellent organizational and time management skills.
- Quick learner and adaptable to learn new processes, concepts, and skills.
- Passion for learning new technologies/software.
- Ability to work collaboratively and independently.
- Self-motivated and adaptable.
- Strong work ethic, initiative, and drive.
Travel
Minimal travel required; approximately 10%.
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.
Why Join The OneStream Team
- Transparency around corporate structure, salary, and benefits
- Core value of customer success
- Variety of project work (not industry-specific)
- Strong culture and camaraderie
- Multiple training opportunities
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
- Excellent Medical Plan
- Dental & Vision Insurance
- Life Insurance
- Short & Long Term Disability
- Vacation Time
- Paid Holidays
- Professional Development
- Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
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