American Insurance Administrators, Alera Group company is are seeking a motivated Sales and Service Representative to join our team. This position focuses on delivering exceptional service to clients, cross-selling within our existing book of business, and acquiring new clients. The ideal candidate will possess strong organizational skills and a passion for customer service, with a keen eye for detail and a proactive approach to sales.
Alera Group was founded in 2017 and has grown to become the 15 th largest broker of US business . We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaborat ion allows us to offer national resources combined with local service.
- Quote and sell new Personal Lines Policies, ensuring accurate maintenance of client records in both digital and paper formats.
- Cross-sell to existing clients by obtaining expiration dates of policies and maintaining an up-to-date prospect database.
- Review and renew coverage for existing accounts, remarketing policies as necessary or upon client request.
- Complete and submit change requests, endorsements, and amendments while ensuring accuracy and timely processing.
- Maintain comprehensive client files and documentation, adhering to established procedures for account management and customer communication.
- High school diploma or GED (Associate's or Preferred)
- Maintain required insurance licensing
We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more. We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you're a California resident, please read the
California Consumer Privacy Act prior to applying.
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