Radiology - MRI Patient Coordinator

Brigham and Women’s Hospital • Boston, MA, United States • $200k - $250k / year • 2w ago

Job Description - Radiology - MRI Patient Coordinator (3309528)

Per diem 16 hours. Every Saturday and Sunday 6:30am - 3:00pm.

The MR Patient Coordinator, under the direction of the MR supervisor, assists in the MR workflow by scheduling Emergency and Inpatient MR scans, answering phones, preparing patients for scans, phone screening, paging Radiologists and providers as needed, and performing other related tasks. The coordinator will perform clinical tasks utilizing EPIC to assist in safe patient scanning under the technologist’s guidance. The Coordinator should be team-oriented and comfortable with multi-tasking while maintaining quality, safety, and patient satisfaction.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Assists in communication requests from outside providers by answering and transferring phone calls as needed.
Makes screening phone calls for MR exams and procedures as required.
Schedules same day add-on, ED, and inpatient MR requests into the schedule worklist.
Proficient use of the EMR for history, lab, and allergy look-up and documentation.
Assists in MR Room turn-over.
Patient ambulatory, wheelchair, and stretcher transport as needed.
Assists in safe patient transfer from stretcher and MR bed.
Reviews MR exam orders to ensure all required documentation is included.
Confirms when required on all MR orders:
- Order matches signs/symptoms
- All required orders are in place
- Prior authorization is in place
- Labs are available or ordered
- Contrast allergies are highlighted
- MR safety screening form completed.
Ensures insurance prior authorizations have been acquired. Communicates with managed care staff and physician’s offices as needed to secure authorizations.
Performs all other duties as assigned or required to ensure efficient operation of the department and quality patient care.

Grade: 125

Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable, and inclusive organization as we aim to reflect the diversity of the patients we serve.

Minimum Requirements:

High school diploma required
Associates degree preferred
BCLS preferred
Must be able to multi-task and think in a proactive manner.
Excellent organizational skills
Interpersonal skills to communicate and interact effectively.
Work in an area that can be noisy and have temperature/humidity variations.
Continuous sitting and standing
Must be able to lift 25 lbs

EEO Statement: Brigham and Women’s Faulkner Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.