Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.
Job Overview
Assist in coordinating the daily operations of the Field Services area within the Parking Services unit. This position is Monday- Friday 2pm-10pm, hours will vary depending on major events.
Essential Functions
- Assist in managing Field Services full-time and student staff; including recruiting, hiring, training, scheduling, supervising, and evaluating staff. Assist in providing tools for new employee training and staff meetings.
- Coordinate Call Center program including staff recruiting, hiring, training, scheduling, supervising student workers.
- Develop/revise employee handbooks, policies and procedures as needed.
- Manage special event operations.
- Oversee day-to-day parking facility operations: including inspection and repair of parking facilities to ensure facilities and equipment are in proper working order; perform audit of all Parking Access Review Control System (PARCS) equipment and meter collections; provide service to customers.
- Inspect field services equipment (e.g., radios, safety lights, vehicles) to assure proper use and maintenance.
- Monitor key issuance policy, inventory and security issues.
- Responsible for ordering field services supplies and managing the budget.
- Utilize parking management system to analyze traffic flow, provide reports and resolve issues.
- Manage technology applications for the department. Research and develop proposals for new technology that could aid in customer service or operational efficiencies.
- Develop area objectives and monitor progress toward objectives. Review objectives to identify problems and solutions, prioritize solutions and develop action steps for improvement.
- Supervise and coordinate special projects.
- Serve as a liaison with Public Safety, Athletics and other campus departments.
- Serve on internal and university-wide committees.
- Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
- Bachelor's Degree.
- Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Trainings/Certifications
Valid Driver’s License.
Required Experience
- One (1) year of relevant experience.
- Strong commitment to teamwork, customer service and fiscal responsibility.
Additional Qualifications Considered
Experience with T2 mobile enforcement, FormStack, SubitUp.
One (1) year of supervisory experience.
Physical Requirements/Work Environment
- Climbing stairs/ladders - Continuously
- Kneeling, squatting - Continuously
- Pulling, pushing - Continuously
- Lifting - up to 20 pounds - Continuously
- Repetitive hand motion (such as typing) - Often
- Talking - Often
- Standing - Often
- Walking - Often
- Reaching overhead - Seldom
- Lifting - up to 50 pounds - Seldom
- Crouching - Not Required
- Shoveling - Not Required
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
- Competitive salary range up to $58,000 dependent on the candidate's experience.
- Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
- Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
- Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
- Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
- Tuition remission is available for employees and their eligible dependents.
- Enjoy discounts for on and off-campus activities and services.
For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.
The University of Cincinnati is an Equal Opportunity Employer.
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