POSITION SUMMARY:
The Clinical Nurse Manager would report to the Administrative Director of Health at Home under the oversight of the Chief Nursing Officer. The Clinical Manager is responsible for overseeing the daily clinical operations of Health at Home. They provide input into the hiring of clinical staff and oversee their training and professional development. They liaise with patients and healthcare professionals and coordinate patient care plans. They are expected to manage staff by assigning and delegating tasks as needed and develop protocols and procedures to improve staff productivity and improve quality of care. They will develop and monitor quality initiatives inclusive of patient satisfaction. Develop and ensure that all policies and procedures function in accordance with state and federal laws and regulatory requirements.
POSITION RESPONSIBILITIES:
- Behavior Standards: Demonstrates compliance with our standards of performance and cultural priorities and holds staff accountable to the same.
- Job Knowledge/Productivity: Completes position responsibilities by following established guidelines and protocols within the appropriate time frame.
- Communication/Interpersonal Skills: Demonstrates good skills in all forms of communication.
- Education/Development/Initiative: Maintains education and development appropriate for position.
- Hospital/Department Policies and Procedures: Adheres to established hospital and department guidelines and protocols.
- Teamwork: Works well with others in a spirit of teamwork and cooperation.
- Position Specific Performance Criteria/Essential Job Functions: Performs position specific job functions at an acceptable level.
POSITION (MINIMUM) REQUIREMENT CHECKLIST
Position Title: Clinical Nurse Manager
EDUCATION
- High School or GED
- Vocational/Technical
- 2 year/Associate Degree
- 4 year/Bachelors Degree preferred
- Post Graduate Degree
License/Certification
EXPERIENCE
- 3-5 years preferred
- Other: Experience in Home Health or Hospice
SKILLS
- Organizational
- Verbal
- Interpersonal
- Customer Relations
- Mathematical
- Analytical
- Grammar/Spelling
- Read/Comprehend written instructions
- Follow verbal instructions
- Transcription
- Computer (Specify)
- Excel program
- Medical Record Charting, Microsoft Office
- Clerical (Specify)
- Department specific: Clinic Procedural Skills
AGE OF PATIENTS SERVED
- Neonate/Infant (birth 1 year)
- Child/Ped. (1-11 years)
- Adolescent (12-17 years)
- Adult (18-64 years)
- Geriatric (65+ years)
MENTAL AND EMOTIONAL REQUIREMENTS
- Manage stress appropriately
- Make decisions under pressure
- Manage anger/fear/hostility/violence of others appropriately
- Handle multiple priorities
- Work alone
- Work in areas that are confined and/or crowded
WORKING CONDITIONS
- Exposure to toxic/caustic/chemicals/detergents
- Exposure to extreme conditions, hot/cold
- Exposure to dust/fumes/gases
- Exposure to moving mechanical parts
- Exposure to potential electrical shock
- Exposure to x-ray/electromagnetic energy
- Exposure to high pitched noises
- Exposure to communicable diseases
- Exposure to blood and/or body fluids
- Exposure to excessive sunlight, or work outdoors
- Exposure to heights
- CRT (computer) monitor
- Operating heavy equipment
PHYSICAL REQUIREMENTS
- Sedentary work
- Light work
- Medium work
- Heavy work
- Very heavy work
PERSONAL PROTECTIVE EQUIPMENT REQUIRED:
- Gloves
- Respirator
- Gown
- Goggles/Face Shield
- Lead Apron
- Ear Protection
- Back Belt
- Safety Belt
- Mask
- Welding Hood
- Safety Harness
- Shoe Covers
- Hard Hat
Specific Job Functions:
- Verify insurance benefits and complete pre-certification as required.
- Monitor all patients for continued benefit coverage.
- Process all admissions and discharges into the EMR systems.
- Verify and input daily charges.
- Complete billing audits for all patient charts.
- Assist with receptionist duties when backup required.
- Manage physician orders, verifying they are sent and returned in a timely manner.
- Stay abreast of the latest developments, advancements, and trends in insurance coverage by attending seminars/workshops, reading professional journals, and monitoring applicable websites and list serves.
- Assist with special projects and assignments by their Director.
- Maintain confidentiality of patient medical and financial information in verbal, written and electronic form.
#J-18808-Ljbffr
