POSITION SUMMARY:

The Clinical Nurse Manager would report to the Administrative Director of Health at Home under the oversight of the Chief Nursing Officer. The Clinical Manager is responsible for overseeing the daily clinical operations of Health at Home. They provide input into the hiring of clinical staff and oversee their training and professional development. They liaise with patients and healthcare professionals and coordinate patient care plans. They are expected to manage staff by assigning and delegating tasks as needed and develop protocols and procedures to improve staff productivity and improve quality of care. They will develop and monitor quality initiatives inclusive of patient satisfaction. Develop and ensure that all policies and procedures function in accordance with state and federal laws and regulatory requirements.

POSITION RESPONSIBILITIES:

Behavior Standards: Demonstrates compliance with our standards of performance and cultural priorities and holds staff accountable to the same.
Job Knowledge/Productivity: Completes position responsibilities by following established guidelines and protocols within the appropriate time frame.
Communication/Interpersonal Skills: Demonstrates good skills in all forms of communication.
Education/Development/Initiative: Maintains education and development appropriate for position.
Hospital/Department Policies and Procedures: Adheres to established hospital and department guidelines and protocols.
Teamwork: Works well with others in a spirit of teamwork and cooperation.
Position Specific Performance Criteria/Essential Job Functions: Performs position specific job functions at an acceptable level.

POSITION (MINIMUM) REQUIREMENT CHECKLIST

Position Title: Clinical Nurse Manager

EDUCATION

High School or GED
Vocational/Technical
2 year/Associate Degree
4 year/Bachelors Degree preferred
Post Graduate Degree

License/Certification

Kansas RN
BLS
ACLS

EXPERIENCE

3-5 years preferred
Other: Experience in Home Health or Hospice

SKILLS

Organizational
Verbal
Interpersonal
Customer Relations
Mathematical
Analytical
Grammar/Spelling
Read/Comprehend written instructions
Follow verbal instructions
Transcription
Computer (Specify)
Excel program
Medical Record Charting, Microsoft Office
Clerical (Specify)
Department specific: Clinic Procedural Skills

AGE OF PATIENTS SERVED

Neonate/Infant (birth 1 year)
Child/Ped. (1-11 years)
Adolescent (12-17 years)
Adult (18-64 years)
Geriatric (65+ years)

MENTAL AND EMOTIONAL REQUIREMENTS

Manage stress appropriately
Make decisions under pressure
Manage anger/fear/hostility/violence of others appropriately
Handle multiple priorities
Work alone
Work in areas that are confined and/or crowded

WORKING CONDITIONS

Exposure to toxic/caustic/chemicals/detergents
Exposure to extreme conditions, hot/cold
Exposure to dust/fumes/gases
Exposure to moving mechanical parts
Exposure to potential electrical shock
Exposure to x-ray/electromagnetic energy
Exposure to high pitched noises
Exposure to communicable diseases
Exposure to blood and/or body fluids
Exposure to excessive sunlight, or work outdoors
Exposure to heights
CRT (computer) monitor
Operating heavy equipment

PHYSICAL REQUIREMENTS

Sedentary work
Light work
Medium work
Heavy work
Very heavy work

PERSONAL PROTECTIVE EQUIPMENT REQUIRED:

Gloves
Respirator
Gown
Goggles/Face Shield
Lead Apron
Ear Protection
Back Belt
Safety Belt
Mask
Welding Hood
Safety Harness
Shoe Covers
Hard Hat

Specific Job Functions:

Verify insurance benefits and complete pre-certification as required.
Monitor all patients for continued benefit coverage.
Process all admissions and discharges into the EMR systems.
Verify and input daily charges.
Complete billing audits for all patient charts.
Assist with receptionist duties when backup required.
Manage physician orders, verifying they are sent and returned in a timely manner.
Stay abreast of the latest developments, advancements, and trends in insurance coverage by attending seminars/workshops, reading professional journals, and monitoring applicable websites and list serves.
Assist with special projects and assignments by their Director.
Maintain confidentiality of patient medical and financial information in verbal, written and electronic form.

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Amberwell Health Hiawatha

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