Overview
How have you impacted someone's life today? At Hackensack Meridian Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system.
The Director of Outpatient/Satellite Rehabilitation is responsible for ensuring the implementation of best clinical and business practices throughout the HMH Ambulatory/Satellite Rehabilitation sites. The individual in this position ensures the standardization of documentation, coding and billing practices across the Ambulatory/Satellite network. In coordination with senior leadership and clinical/business leaders is responsible for strategic planning/development and implementation of new therapy locations. This position will have a major focus on business development, marketing and referral source relationship management. Works with the Revenue Cycle team to ensure an effective denial management program. Also works with the DTS team to ensure that Epic/information systems meet the needs of providers as well as the needs of the overall operations team related to documentation and reporting.
Responsibilities
A day in the life of a Director of Outpatient/Satellite Rehabilitation at Hackensack Meridian Health includes:
- Implementation of best clinical practices in outpatient settings including diagnosis specific standardization harmonization of those practices.
- Patient scheduling optimization, standardization and harmonization across all sites.
- Partners with clinical and business leaders to monitor productivity both individual staff and department and make recommendations for improvement where necessary.
- Partners with clinical and business leaders and HR committee to review staffing and develop a plan to ensure an optimal staffing mix (ex. PT/PTA/Rehab Aide).
- Partners with clinical and business leaders to ensure standardization of documentation coding and billing practices.
- Is actively involved with marketing and business development related to referral sources as well as new and existing relationship management and relationship building.
- Partners with Marketing/PR to develop and implement marketing plans to grow services and increase market share.
- Partners with Revenue Cycle team to review denials and works with clinical/business leaders and Revenue Cycle team to develop a denial management program.
- Partners with DTS to ensure Epic/information systems meets the needs of providers as well as provides for the effective tracking and reporting.
- Partners with clinical and business leaders on the development and implementation of operational and capital budgets.
- Partners with clinical and business leaders in recruitment activities to ensure effective staffing at all sites.
- Involved in business development and growth strategic planning.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Bachelor's degree from an accredited Physical, Occupational or Speech Therapy program.
- Minimum of 10 years of clinical expertise in PT, OT or ST practice.
- Minimum of 5 years of supervisory experience.
- Excellent written and verbal communication skills.
- Knowledge of and experience with budgeting and finance related to outpatient.
- Proficient computer skills that include but are not limited to Epic, Microsoft Office and/or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
- Doctorate or Master's degree in PT/OT/ST or Master's degree in Business Administration.
Licenses and Certifications Required:
- Physical Therapist License, Occupational Therapist License or Speech Language Pathology License.
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