Title: SNAP Practice Consultant Sr. (PIEDMONT REGIONAL OFFICE) #W5129
State Role Title: Program Administration Specialist II
Hiring Range: $75,590 - $78,795/yr.
Pay Band: 5
Agency: Department of Social Services
Location: PIEDMONT REGIONAL & LICENSING
Agency Website: www.dss.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Social Services, Division of Local Engagement and Support is currently seeking a SNAP Practice Consultant Sr. for the Piedmont Regional Office in Roanoke, VA. This position is responsible for providing programmatic supervision, consultation, and support to the Local Departments of Social Services to promote efficiency/accountability in program operations and enhance service delivery to customers in the region. Provide feedback to the Program Manager and Regional Director on issues that pertain to specific local agency operations or have region-wide/statewide implications.
Minimum Qualifications
- Experience in interpreting and applying Federal and State human services policies and regulations.
- Experience in providing casework or other social services in a public or private social services or other human services agency.
- Considerable knowledge in specified program area with the ability to:
- Provide guidance, training, assistance and support to local departments to ensure quality/efficiency/accountability in all program operations.
- Develop/ deliver policy, procedural and automated systems training to individuals with varying levels of program knowledge.
- Communicate clearly and concisely, both orally and in writing.
- Understand human behavior, as it relates to social/ economic concerns and casework principles/ practices.
- Ability to work independently and as a team member.
- Manage multiple tasks and prioritize workload.
- Must possess a valid driver's license.
Competencies required include:
- Influence Others – The ability to work with people of diverse styles and backgrounds, to gain trust and support of peers, and to find common ground and solve problems for the good of all.
- Focus on Customer – Embracing a customer-focused mindset in all engagements with internal and external customers.
- Manage the Work Process – The ability to figure out the processes and workflows necessary to get things done.
- Build Relationships – The ability to work with people of diverse styles and backgrounds to gain trust and solve problems.
- Solve Problems – Using logic and critical thinking to identify and analyze problems in a systematic manner.
- Lead Others – Creating an environment that supports diverse perspectives and teamwork.
Additional Considerations
- Working knowledge of specific program area information systems, i.e. VaCMS & Rushmore.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration.
The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.
Contact Information
Name: VDSS - Division of Human Resources
Email: dssrecruitment@dss.virginia.gov
