Overview
Where Better Careers Begin! Massage Envy Roanoke
2037 Colonial Ave SW
Roanoke, Va 24015
Do you have a passion for helping others? At the Massage Envy Roanoke franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay:
- Competitive base pay of at least $13/hour based on experience plus bonuses and commissions
- Healthcare including medical, dental and vision plans
- Paid time off for full time employees
- Employee Assistance Program
- A flexible schedule for a better work/life balance
- In-depth product and service training
- Discounted massage, skincare and stretch services
- Employee Discount on all products
Qualified Candidates:
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day:
- Provide outstanding customer service and help everyone feel valued and understood
- Develop rapport with new and returning clients and present wellness program to all guests
- Maintain a positive monthly net member gain through goal setting and regular membership sales
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Culture & Support:
- Trained leadership that is invested in YOUR success
- Award programs (like Sales Associate of the Year)
- A caring community that strives to celebrate individuality and share knowledge
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
Salary
$13-$15/hour plus Commission
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