About PartsSource
PartsSource is the leading B2B e-commerce marketplace for US healthcare, helping healthcare providers to automate the purchasing of MedTech repair parts and services through a modern procurement experience while driving improved cost, quality, and reliability throughout the healthcare supply chain. We are growing rapidly as providers shift their purchasing toward e-commerce and away from manual processes. We are uniquely positioned to address key challenges impacting mission-critical operations related to rising input costs, skill shortages, and supply chain disruptions. Bain Capital's 2021 investment in PartsSource further propels us to realize our Vision: Ensure the quality, safety, and availability of mission-critical assets to improve health outcomes.
Our platform automates the procurement process enabling the medical equipment service industry in their acquisition, repair and life cycle management of medical parts. The company's cloud software and marketplace technology tools help over 3,500 hospitals to source on-demand parts and services from over 6,000 OEMs and thousands of repair techs. PartsSource delivers strong value to customers through an "Amazon" like experience featuring preferred pricing, automated ordering, and formulary analytics to benchmark spend and drive greater supply chain intelligence.
From our founding in 2001 as the industry's first online, fully integrated medical products marketplace, to the creation of our award-winning flagship solution, PartsSource Pro, PartsSource has evolved to become a leader in the digital transformation of the healthcare technology supply chain and indispensable partner to more than half of U.S. hospitals and thousands of equipment suppliers and independent service providers.
Bain Capital's 2021 investment in PartsSource provides capital, expertise, and key partnerships further accelerating PartsSource's growth. Bain Capital, one of the world's leading private multi-asset investment firms with approximately $150 billion in assets under management, seeks to create lasting impact for their investors, teams, businesses, and the communities in which they live.
We are seeking a highly experienced and dynamic Senior Product Manager to join our Product Management team focused on equipment asset management. As a Senior Product Manager, you will play a pivotal role in driving the development and successful implementation of new product focused on helping our customers better manage their medical equipment availability. Your experience with mission critical assets, coupled with your expertise in product management, will be critical in shaping our strategic roadmap and ensuring the delivery of high-quality products that meet the needs of our customers and their patients.
Duties/Responsibilities:
- Collaborate with cross-functional teams to define and execute the product strategy for our emerging enterprise asset management.
- Conduct market research, analyze industry trends, and identify opportunities for product innovation and differentiation.
- Lead the end-to-end product development process, including gathering and prioritizing product requirements, defining product vision, and working closely with engineering, design, and other teams to deliver high-quality, user-centric healthcare products.
- Develop and maintain a comprehensive product roadmap aligned with the company's strategic goals. Continuously prioritize features, enhancements, and updates based on customer feedback, market trends, and business objectives.
- Engage with key stakeholders, including hospital administrators, healthcare professionals, and vendors to gather insights, understand their needs, and incorporate feedback into product development. Build and nurture strong relationships with internal and external stakeholders to drive successful product launches and ongoing product adoption.
- Lead and collaborate with cross-functional teams, including engineering, design, marketing, sales, and operations, to ensure effective and timely product delivery.
- Perform data & analytics deep dives in partnership with our Data Engineering and BI teams to ensure reliability of datasets and accuracy of insights provided through the product.
- Collaborate with the marketing team to develop go-to-market strategies, positioning, and messaging for new products. Support marketing efforts by providing product knowledge, conducting product training, and participating in customer presentations and demonstrations.
- Monitor the competitive landscape and industry trends to identify potential threats and opportunities. Conduct regular analysis and benchmarking of competitor products to ensure our offerings remain competitive and meet or exceed market standards.
- Define and track key product performance metrics, such as adoption rates, customer satisfaction, and revenue growth. Utilize data-driven insights to assess product success, identify areas for improvement, and recommend strategic adjustments.
Required Skills/Abilities:
- Excellent strategic thinking and problem-solving skills, with the ability to translate complex concepts into actionable plans.
- Exceptional communication and presentation skills, with the ability to effectively collaborate and influence stakeholders at all levels of the organization.
- Analytical mindset and proficiency in data-driven decision-making, utilizing analytics tools and market research to drive product strategy.
- Leadership experience, with the ability to lead and motivate cross-functional teams in a fast-paced and dynamic environment.
- Strong organizational skills and ability to manage multiple projects simultaneously, delivering high-quality results within established timelines.
Education and Experience:
- Bachelor's degree in a relevant field required; MBA or advanced degree preferred.
- 5-7 years in product management, preferably in the service solutions or in healthcare software solutions.
- Experience with enterprise asset management including equipment lifecycles, service contracts, work order management systems and asset performance analytics.
- Strong knowledge with agile product development methodologies, including user research, prototyping, and iterative product releases.
- Experience in data & analytics including hands-on data skills and development and commercialization of data products.
- Experience within the healthcare ecosystem, including hospital operations, electronic health records (EHR), medical devices, and healthcare regulations preferred.
- Experience working with AI tools such as Generative AI and machine learning is preferred.
Who We Want to Meet
- You're a positive person, ready to serve as an enthusiastic promoter of PartsSource to internal and external clients.
- You're a problem solver, always looking to find ways to work towards a win-win solution.
- You're a strong influencer- able to gain the trust and confidence of leadership teams to drive change.
- You don't settle for the status quo. You're always improving upon processes and tools to find simpler and better ways to work.
- You're accountable. You do what you say you're going to do. And when you mess up- you own it, learn from it, and move on.
Benefits & Perks
- Competitive salary package inclusive of base salary, incentive bonus structure, and equity incentive plan; with a full benefits package (including a 401k match, employer-paid college debt redux, and more).
- An inclusive PartsSource community - work alongside other smart, passionate people.
- Growing company investing in and committed to developing the careers of our employees.
- Hybrid work environment where you get the benefits of flexibility, socialization, and productivity.
- A chance to revolutionize Healthcare with evidence-based decision-making on the world's leading Procure-to-Pay platform!
Interested?
We'd love to hear from you and explore the possibilities. Please send us your resume along with an optional cover letter detailing why you're an excellent candidate.
Diversity Statement
We are an Equal Opportunity Employer committed to building an inclusive and diverse environment where everyone's individuality is respected, and everyone has an identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.
Legal authorization to work in the U.S. is required.
No Agency or Recruiter submissions will be accepted.
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