Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Responsibilities:
- Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation.
- Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
- Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness.
- Performs QA activities including executing on controls, managing cases, and reporting results.
- Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
- Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews.
- Evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting.
- Proven ability to work with a diverse group of business partners spanning multiple lines of business/functional areas.
- Identifies and resolves data or process issues.
- Effectively prioritizes and balances multiple efforts in a fast-paced, regulatory driven environment.
- Navigates the enterprise and sources information across multiple functions.
- Prepares presentations for Senior Management.
- Provides analytical support in executing internal control discipline and operational excellence within a LOB/ECF.
- Gathers and organizes data to monitor and test the effectiveness of key controls and status of mitigation and action plans.
- Prepares documentation for tracking, monitoring, and escalation of risk-related issues to management.
- Acts as an ambassador of the risk culture.
Required Qualifications:
- 2+ years of experience with business support management in a business environment, risk management, and/or AML Know-Your-Client/Client Due Diligence (KYC/CDD) disciplines in a global investment bank.
- Highly motivated, proactive, and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight.
- Awareness and understanding of the wider business, market, and regulatory environment.
- Ability to interact and influence across all levels of the organization.
- Excellent verbal, written, and interpersonal communication skills.
- Data management experience (data quality, governance, etc.).
- Strong Microsoft Office Suite (Excel, PowerPoint, Visio, etc.) experience.
- Control-focused mindset and relative understanding of regulatory and reputational risks.
- Ability to manage multiple projects by prioritizing and meeting deadlines.
- Able to identify and remediate risks in a timely manner.
- Critical thinker; ability to analyze problems and identify both tactical and strategic solutions.
Desired Qualifications:
- Knowledge of AML and/or GBGM businesses.
- Ability to assess the effectiveness of arrangements to deliver effective governance, oversight, and controls in the business.
- Project management, ability to deliver change at program level.
- Strong interpersonal and overall communication skills (written and verbal).
- Must be flexible and have experience working in a fast-paced & high-pressure environment.
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
Shift:
1st shift (United States of America)
Hours Per Week:
40
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