Time left to apply: End Date: November 10, 2024 (11 days left to apply)
Job Requisition ID: R159428
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Retail Registered Nurse (RN)
Department: Pharmacy
FLSA: Non-Exempt
General Function: Provides prompt, efficient and friendly customer service. Assists pharmacists in the administration of vaccines and preparation and distribution of prescription medications.
Core Competencies:
- Partnerships
- Growth mindset
- Results oriented
- Professionalism
Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables, Pharmacy Department Manager, Staff Pharmacists.
Positions that Report to you: None
Primary Duties and Responsibilities:
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
- Smiles and greets customers in a friendly manner.
- Administers vaccines as allowed by law.
- Assists customers by:
- Escorting them to the products they’re looking for.
- Securing products that are out of reach.
- Loading or unloading heavy items.
- Making note of and passing along customer suggestions or requests.
- Performing other tasks to enhance the shopping experience.
- Answers the telephone promptly and provides friendly, helpful service.
- Works with co-workers as a team to ensure customer satisfaction.
- Handles inquiries that do not require a pharmacist’s expertise.
- Accepts new written prescription orders and telephoned refill requests.
- Takes orders from or calls doctor’s offices for refill prescriptions.
- Gathers patient information required to prepare prescriptions.
- Enters prescription and patient information into the computer.
- Assists in maintaining correct patient information.
- Assists pharmacists in preparing prescription drug products for dispensing.
- Prepares and affixes labels to prescription containers.
- Prepares prescriptions to be mailed and submits insurance claims.
- Files prescriptions after they have been dispensed.
- Reports any medication errors to appropriate personnel.
- Orders, checks-in, and stocks pharmacy supplies.
- Logs invoices as necessary.
- Performs cash transactions.
- Maintains cleanliness of pharmacy and dispensing area.
- Assists with third-party insurance billing and troubleshooting.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to all statutes and regulations pertaining to pharmacy technicians.
- Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
- Assists in other areas of the store as needed.
- Performs other job-related duties and special projects as required.
Education and Experience:
- Degree in nursing upon hire and licensed with the applicable State Nursing Board and/or possess multi-state licensure privileges.
Knowledge, Skills, Abilities and Worker Characteristics:
- Ability to do logical or scientific thinking to solve problems.
- Ability to perform arithmetic calculations.
- Ability to compose original correspondence and evaluate technical data.
Special Requirements:
- To work offsite for vaccination events (as needed): Employees must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle.
Physical Requirements:
- Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
- Visual requirements include vision from less than 20 inches to more than 20 feet, depth perception, color vision, and field of vision.
- Must be able to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks daily. There is occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs. Employee may be required to work offsite for vaccination events with potential exposure to equipment movement hazards, temperature extremes, vibrations, and dampness.
Equipment Used to Perform Job:
PC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, copier, and company vehicle.
Confidentiality:
Maintains confidentiality of customer’s private medical information according to the HIPAA act.
Contacts:
Has daily contact with customers, general public, and suppliers/vendors. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.
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