Financial Clearance-Scheduled Coord, Polk

National Medical Association • Columbus, NC, United States • $200k - $250k / year • 6h ago

All the benefits and perks you need for you and your family:

Benefits from Day One
Paid Days Off from Day One
Career Development
Pet Insurance

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: FT / Day

Location: 101 HOSPITAL DR, Columbus, 28722

The role you’ll contribute:

The Financial Clearance Coordinator is a detail-oriented individual with excellent communication skills both in person and over the phone, that sets the stage for excellence in the initial patient experience. This person, in collaboration with multiple departments, performs critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the complete patient visit.

The value you’ll bring to the team:

Initiates, manages, and maintains the financial clearance process and assists patients timely.
Responsible for understanding benefit coverage and patient’s care coordination.
Responsible for knowledge of departmental scheduling and/or financial clearance.
Responsible for creating a positive patient experience by accurately and efficiently handling the operations relating to scheduling and/or financial clearance activities prior to the patient visit. Verifying proper patient identity, obtaining insurance benefits and determining eligibility per insurance guidelines, ensures MSPQs, generates patient cost estimates and discusses payment options or eligible patient programs.
Maintains an accurate cash drawer and functions related to cash drawer reconciliation and deposit when required. Meets the needs of each patient timely prior to visit.

The expertise and experiences you'll need to succeed:

Required:

High School Diploma or GED
Computer experience required
Thorough understanding of insurance coverage.
Customer service experience

Knowledge and Skills Preferred:

Knowledge of EMR software preferred.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations, and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience, and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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