Stipend(s): $50/monthly for mobile phone

Status: Exempt

Summary of Position

The Deputy Medical Director, under the supervision of the Chief Medical Officer (CMO), oversees the clinical operation of the organization. Provides oversight to the implementation of care standards, as set by the CMO, including clinical quality improvement and assurance efforts and development and implementation of clinical policies and procedures. Analyzes medical workflow and provides clinical staff education to ensure that programs operate in accordance with various recognition and quality standards. The Deputy Medical Director will model behaviors consistent with the published values and the Code of Conduct of RCCHC.

RCCHC Mission, Vision and Values

Mission: Great care for every one, every day.

Vision: Striving to be the premier healthcare provider, dedicated to and supported by the people we serve.

Values: (R)espectful, (C)ompassionate, (C)aring, (H)onest, (C)ommitted

Population Served

Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.

Minimum Qualifications

Ability to read, write and comprehend instructions in the English language.
Communicate effectively.
Interact in a respectful and professional manner with internal and external individuals.
Ability to gather and synthesize information.
Able to travel to other RCCHC sites.
Understanding of, and sensitivity to, the diverse populations, socioeconomic, cultural and ethnic backgrounds to the communities we serve.

Education

Bachelor’s degree in medical science, clinical administration, healthcare administration or related fields required. Master’s degree required.

Licensure/Certifications

Valid Nurse Practitioner, Physician Assistant or Medical license required.

Experience

Five years outpatient clinical experience preferred, minimum of three required. Hands on EHR Experience.

Knowledge

In-depth knowledge of relevant regulations and understanding of budget and resources planning budgeting, as well as evaluation procedures and methods preferred.

Skills/Abilities

Excellent management and mentoring skills.
Outstanding communication, interpersonal and leadership skills.
Excellent planning, research and problem-solving skills.
Capacity to build effective relationships to foster teamwork and collaboration.
Works effectively with others and is able to organize workload, as well as assume responsibility and maintain confidentiality.
Must be able to work independently, exercise appropriate decision-making skills, and function effectively on a team.
Must be able to speak and communicate clearly and effectively.

Essential Functions

Develop and coordinate strategies and plans for the clinical department according to company standards for excellent service and growth.
Assume responsibility of budgeting and resourcing.
Plan and oversee all patient care or administrative operations and programs.
Maintain compliance with workflows, policies, and procedures as well as other activities to support PCMH model of care and accreditation.
Adhere to all state and federal privacy regulations, including HIPAA, OSHA, and other regulatory agencies and RCCHC policies and procedures regarding confidentiality, privacy, and security requirements for OCHIN EHR access.
Support compliance with all privacy and security requirements pursuant to community partners’ and outside provider’s patient confidentiality agreements, including privacy and security requirements for OCHIN EHR access.
Knowledge of OCHIN EHR and related systems functionality.
Knowledge of PCMH and other FQHC data reporting requirements.
Maintain confidentiality, sensitivity, understanding, and respect for diverse populations inclusive of patients of varying social, economic, cultural, ideological and ethnic backgrounds.
Ability to plan, coordinate, organize, train, and implement.
Ability to communicate clearly and concisely both orally and in writing, including technical writing, interpersonal skills, and speaking to groups of providers.
Recruit providers to ensure department is staffed with qualified personnel.
Coordinate and supervise providers providing constructive feedback.
Ensure personnel has appropriate clinical training and opportunities for continuous development.
Continuously evaluate provider performance and make corrective action recommendations as necessary.
Monitor compliance to legal guidelines, internal policies and quality standards.
Maintain and apply knowledge of scope of practice, best practices, standardized procedures, workflow processes and state and federal and regulatory agencies pertaining to ambulatory care.

Other job duties may be required that are not listed above.

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North Carolina Community Health Center Association

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