Job Title
Portfolio Administration Associate Manager
Job Description Summary
Responsible for reviewing leased and owned property documents as well as compiling and maintaining critical location data including financial and contractual obligations as part of the lease administration process. This position may be assigned to one or more accounts/clients and may provide some administrative support to the internal portfolio team.
Job Description
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Review, abstract and audit lease and owned location documents including updating and maintaining all lease information and data in our technology information systems, as required.
- Review client-partner invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct.
- Assist Portfolio Manager with designing, producing and review of selected monthly/quarterly cost reports, identify and track savings, identify exceptions, investigate causes of exceptions, and recommend solutions to prevent further errors.
- Communicate frequently with client(s). Notify client(s) of critical dates, real estate policies and procedures, and assist with general inquiries.
- Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, open/distribute mail.
- Ensure completion of task priorities and schedules for portfolio objectives all while making improvements in processes to better serve both the client and team.
- Understand net present value and time value of money.
- Review and approve expenditures, per established authority level. Ensure that expenditures comply with Client and Cushman & Wakefield policies.
- Review and analyze all major re-occurring initiatives (i.e. budgets, business plans, monthly, quarterly, and annual reporting, etc.).
KEY COMPETENCIES
Customer Service Skills, Communication Proficiency (oral and written), Organization Skills, Analytical Skills, Technical Proficiency, Research Skills, Detail Oriented, Interpersonal Skills, Sense of Urgency.
EDUCATION
- High School diploma or GED required.
- Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
- Ability to understand, interpret, and abstract complex real estate lease terminology.
- Working knowledge of financial terms.
- Strong proficiency with MS Office Suite (MS Word, Excel).
- Strong client focus and customer experience mindset is essential.
- 2-5 years’ experience in relevant services.
- CAM Reconciliation experience a plus.
- Must possess excellent time management skills and be adaptable to change.
- Ability to prioritize and execute work tasks: use time efficiently and work within deadlines.
- Ability to take initiative, including asking for and offering help when needed; perform work independently without prompting.
- Must be able to work in a team environment.
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