You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Lead facilitation efforts to develop documentation for business processes and provide subsequent training, if necessary.
The Business Process Analyst I is fully remote. Candidates will be considered nationally.
Responsibilities:
- Develop instructional templates and work processes to aid in the development of operational workflow materials and facilitation of meetings to collect process information.
- Collaborate with subject matter experts and system business owners to ensure accuracy of documentation and make updates as needed.
- Develop and communicate change management information.
- Utilize new technologies and business processes to improve operational workflow documentation and support; the user will be leveraging BPMN diagramming capabilities in iGrafx.
- Conduct Train the Trainer sessions in the future when necessary.
Education/Experience: Bachelor’s degree in instructional design related field or equivalent experience. 2+ years of business process or training experience.
Pay Range: $22.36 - $38.07 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.
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