The Care Team Manager:
- Promotes and models the organization’s vision, mission, and values, making decisions and implementing strategies that are aligned with the organization’s business goals and objectives, industry trends, and external forces.
- Develops and executes goals and strategic plans for own area of responsibility and the broader organization to achieve exceptional results.
- Leads/manages a diverse clinical and non-clinical staff (nurses, home health aides, etc.). Attracts, develops, and retains a diverse, high performing team. This includes assessing the performance of each staff member and coaching/counseling appropriately, as well as completing formal performance evaluations.
- Oversees staff and makes sound decisions with the care of our patients/clients in mind. This includes developing and implementing best practices to enhance the patient/client experience.
- Seeks and responds to feedback from internal/external customers to improve overall service and patient care. This includes managing service recovery efforts in a thorough and timely manner.
- Develops and executes audit processes to ensure regulatory and accreditation requirements are met.
- Analyzes financial metrics and implements strategies to appropriately guide business decisions in order to meet or exceed goals.
Qualifications and Requirements:
- Education and/or Experience: Bachelor’s degree (B.A.) from four-year college or university; Master's degree preferred; or equivalent combination of education and experience.
- Two years Hospice experience with at least two years of supervisory management experience preferred.
- Seven to ten total years' experience as an RN preferred.
- Licensure: RN (requirement for any new hires on or after 09/01/2016)
- Continuing education: Must acquire continuing education and training related to regulatory and professional practices. Demonstrates advancement in knowledge and expertise.
- Certifications: Valid CPR certification from the American Red Cross or American Heart Association; Current certifications as applicable to their professional discipline.
- Must have reliable transportation which will enable them to perform tasks and responsibilities in a timely and appropriate fashion. Must provide proof of valid automobile insurance, a copy of which will be placed in the employee’s HR file.
- Must successfully complete critical thinking skills assessment.
- Communicates effectively.
Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs, and traditions of our employees, volunteers, and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.
Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.
Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!
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