Position Purpose:
Senior Customer Execution Business Analysts are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry. A successful Senior Customer Execution Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication.
Key Responsibilities:
- 20% Lead Project Teams of Analysts and other associates.
- 20% Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization.
- 20% Produce documents for teams and leadership to review and utilize.
- 20% Deliver presentations to teams and executive leaders and sponsors.
- 20% Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
Direct Manager/Direct Reports:
- This position reports to Sr Manager or Manager Customer Execution
- This position has no direct reports
Travel Requirements:
- Typically requires overnight travel less than 25% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Works directly with our largest business customers, salespeople, 3rd-party procurement systems, technology teams
- Requirements gathering, prioritization
- Project management, presentation, communication skills
- Experience working in a complex technology space
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
- Experience leading high performing teams Consulting management and/or project management.
- Strong quantitative skills such as statistics and data analysis.
- Problem solving Strong Operations, Retail and/or field knowledge.
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