AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
Are you interested in taking your skills and career to the next level, while having fun and fighting fraud in the cloud? Join a growing world-class team to conduct investigations in order to prevent malicious and fraudulent usage on AWS. You will be an integral member of a team of investigators, analysts, and specialists conducting complex investigations of fraud activity. You will help drive related intelligence initiatives targeting new and emerging fraud threats to AWS. You will leverage your analytical and data skills to deep dive on a myriad of fraud activity to help drive complex investigations and investigative strategies. You will be at the forefront of keeping abreast of trends and fraud issues impacting the Cloud industry to ensure AWS is leading the curve in identifying, mitigating, and preventing fraud attacks.
AWS is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the AWS Fraud Investigations Team. Risk Specialists are responsible for a wide range of duties related to the investigation and mitigation of fraud in the Cloud. Ideal applicants will have experience in the Cloud industry, previous fraud experience, and proven success in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
The Risk Specialist position entails shift work, potentially evenings and weekends. Specific shift requirements to be based on needs of the business. This position relies on judgment to plan and accomplish goals with nearly all decisions expected to be made independently with a high degree of accuracy and attention to detail. Individual problem-solving and analytical skills are used to authenticate customers’ cloud computing behavior and complex transactions on AWS.
Key Job Responsibilities
- Conduct complex and deep dive investigations of sophisticated criminals and criminal enterprises.
- Use a combination of manual and automated tools to gather data and conduct ad-hoc investigations.
- Work with cross-functional teams across Amazon for collaboration on fraud risks and investigations.
- Work with stakeholders to drive process improvements that will impact internal and external customers.
- Maintain the confidentiality of all information obtained during the investigations process.
- Take on ad-hoc projects/assignments related to fraud investigations as necessary.
Basic Qualifications
- A Bachelor's degree or equivalent.
- Minimum of one year of experience in: Fraud, Cyber Crime, Financial Crimes, or Financial Risk Management.
- Ability to perform deep investigations on complex, sensitive escalations for numerous internal stakeholders.
- Excellent oral and written communication, along with data presentation skills and the ability to effectively communicate with both internal and external stakeholders.
- Ability to work effectively in a multi-task, high volume environment.
- Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations.
- Ability to deal with high levels of ambiguity.
- Flexibility to work various shifts, including working weekends or alternative start-end times, and voluntary overtime hours per business needs.
Preferred Qualifications
- Experience countering fraud in a technology services organization or similar environment.
- Experience in e-commerce/on-line companies in fraud/risk control functions.
About the Team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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