SAFE Shelter
Salvation Army SW 2nd Avenue
Portland, OR 97204, USA
Description
Recruiting Opportunity Closes: 11.04.2024
Hourly Wage: $27.00
Status: Non-Exempt / Full Time
Number of Positions: 1
Department: Bridgeway of Hope Program
Position Title: Housing Case Manager
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Application Instructions:
Complete the online job application, upload a resume. To apply in person go to 6655 NE 82nd Ave., Portland, OR 97220. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.
Questions, contact Nell Armitage at nell.armitage@usw.salvationarmy.org or call 971-230-5303. Ms. Armitage is the sole point of contact for questions regarding this position.
To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.
Education and Work Experience:
- Bachelor’s Degree required; master’s degree preferred. Bachelor’s or Master’s degree in social work, or a related field, preferred. Other comparable experience considered.
- Required one year’s experience providing casework services.
- Experience working with individuals from a variety of backgrounds and educational levels required.
- Critical thinking; sound judgment; and decision making.
- Skilled in working with a team.
- Oral and written communication skills.
- Must be highly motivated and a self-starter.
- Be supportive of The Salvation Army’s mission.
Scope of Position:
The Housing Case Manager position assists program participants with barrier reduction, vital document acquisition, and housing readiness. This role helps participants access housing programs, vouchers, and self-led housing opportunities within the Portland Metro system of care. Responsibilities include maintaining up-to-date case files, checklists, and information databases for each participant.
Knowledge, Skills and Abilities Required:
- Knowledge of standardized but moderately complex procedures and operations requiring training and experience to be successful.
- Ability to function with limited direct oversight and/or with limited remote training.
- Ability to complete tasks in a timely manner, prioritize multiple requests and demands.
- High level of problem-solving skills.
- High level of patience and ability to function in a stressful environment.
- Maintain confidentiality and privacy of Program Participants and Shelter Staff.
- Crisis intervention and non-violent mediation skills a plus.
Licenses and Certifications preferred: Driver license. Trauma informed care. Assertive engagement; first aid and CPR; non-violent crisis intervention; peer support; safe driving; rent well; community warehouse escort; civil rights training; bloodborne pathogens training; de-escalation training.
Essential Duties and Responsibilities:
- Assess needs and identify resources to establish individual case plan for participants.
- Case plan support for housing, gaining vital documents, barrier reduction, expungement, debt payment identification and support, Tenant screenings, training programs, awareness programs, Rent Well etc.
- Record and track assistance, and support in case notes and internal databases (Wellsky) on a timely basis and maintains complete and organized client files.
- Connect and refer qualified candidates with appropriate partner agencies and programs.
- Respond to requests for information regarding The Salvation Army’s assistance programs and other community resources.
- Complete all required assessments with participants to determine program eligibility.
- Use active and compassionate communication skills.
- Maintain comprehensive case management files and statistics required by funding sources.
- Log pertinent information in a timely fashion.
- Meet regularly with each participant.
- Conduct screening interviews at the center or at other community agencies.
- Be present and on time for all staff meetings and program activities as assigned.
- Other duties as assigned.
Physical Requirements:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to lift up to 50 lbs.
- Ability to operate a telephone and a desktop or laptop computer.
The Salvation Army does have a dress code that includes professional dress which is appropriate to the work environment.
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment.
Qualified candidates must be able to perform the essential functions of the job with or without reasonable accommodation.
In any role with The Salvation Army, it is difficult to predict the variety of tasks and requests that may arise. This applies to the position in question, where flexibility and a cooperative attitude are essential for the effective delivery of services.
Supervisor: Program Director, Bridgeway of Hope Program
Travel Required
Yes. Travel, as needed, to fulfill essential job duties.
Qualifications
Skills
Required
CPR/AED
Novice
Education
Required
Bachelors or better in Social Work or related field.
Preferred
Masters or better in Social Work or related field.
Experience
Required
Experience working with individuals from a variety of backgrounds and educational levels, along with customer service experience required.
1 year:
Required one year’s experience providing casework services.
Licenses & Certifications
Required
Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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