Description
Summary: A Relationship Banker plays a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
- Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
- Maintaining your knowledge of all products, services, technology and policies.
- Adhering to all operational, security, risk and regulatory policies and procedures.
Required Qualifications:
- High School Diploma or GED
- 2 years customer service and sales in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
- 1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience.
OR
- Bachelor's Degree
- 1 year customer service and sales banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
- 1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience.
Preferred Qualifications:
- Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go.
- Bachelor's degree.
- Comfort with technology such as mobile services and online banking services are a plus.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Workplace Type: Office
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
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