What unites everyone at Hopkins Homes is our dedication towards a shared goal: the building of exceptional houses that people are proud to call home.
To achieve this, we nurture the industry’s best emerging talent and support continual career development. We have a team brimming with expertise and experience and encourage our people to work together to bring our shared vision to life.
About The Role
About the role
The successful candidate will work alongside our experienced team to deliver an exceptional service to our customers.
Hours of work are normally Thursday to Monday inclusive from 9:45am – 5:00pm
Duties
- Maintaining an up-to-date knowledge of our product and its construction, relevant local information, our unique selling points, the New Homes Quality Code, General Disclosure of Personal Records, Hopkins Homes Health & Safety and Personal Safety policies, and using such knowledge in a professional and structured manner.
- Attending to the needs of visitors, customers and potential purchasers and updating and progressing leads via our CRM system.
- Taking reservations and initiating paperwork with speed and accuracy and supporting customers with understanding the sales process, including the financial and legal aspects.
- Building great working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers to support with sales.
- Ensuring the Sales Centre, Show Homes, Stock Plots and associated gardens are well maintained, cleaned and kept up to date, to maintain a standard of excellence.
- Sales of customer extras from the Hopkins Homes range within agreed timescales and to agreed targets.
- Effective communication with the Site Manager to ensure knowledge of plot construction, progress and safe areas of viewing.
- Supporting the company in covering additional developments across the region when required.
About You
- Be well organised, have a flexible approach and have strong communication skills.
- Able to build strong lasting relationships with internal and external stakeholders.
- Passionate about keeping our values and vision at the heart of everything we do.
- A collaborative and responsible member of a team, able to take accountability for work.
- Full UK Driving licence.
- Great verbal and written communication skills.
- Ability to multi-task with good time management.
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