Health Care Admissions Coordinator
Location: Ashby Ponds by Erickson Senior Living
The Healthcare Sales Associate serves as the customer point of contact in the Continuing Care Sales Office, handling customer inquiries and supporting the movement of the customer through the sales process to admission.
The Healthcare Sales Associate will oversee all resident move-ins, move-outs, and transfers within Continuing Care, functioning as a liaison between community departments and residents. This position interfaces with residents, family members, department managers, nursing staff, resident services, outside callers, social workers, accounting, medical staff, sales, and external networking professionals.
How you will make an impact:
- Responds to customer inquiries (phone and walk-in), answering questions about the community, priority list, reservation process, and admissions process. Determines customer needs, assists in appointments with the Health Care Sales Director, and conducts sales appointments and tours.
- Manages all activities related to move-ins, move-outs, and transfers within Continuing Care (Skilled Nursing, Long Term Care, Assisted Living, and Memory Care). Coordinates details relevant to these processes with other community departments.
- Verifies financial information for official documentation and assists customers in the application process.
- Coordinates with General Services staff on room refurbishing, room keys, and work order process.
- Executes apartment releases and move-in advice forms for all residents and notifies departments of vacated units.
- Oversees daily census distribution process.
- Serves as a representative for Continuing Care Sales when interfacing with hospital staff, physicians, and other professional referral sources.
What we offer:
- Compensation: starting at $26.50/hour.
- Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.
- 401k for all employees 18 and over. Company contribution up to 3% once eligible.
- Onsite physicians group dedicated to only serving Erickson Senior Living residents.
- Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
- Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.
- A culture of diversity and inclusion, which builds on our values, vision, and mission.
- Free onsite parking at all of our communities and corporate offices.
What you will need:
- Health Care Sales or Senior Living Sales Experience preferred (1 year) required.
- Previous sales experience (1 year) required.
- Administrative office experience (1 year) required.
Ashby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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