The Resource Management Team sits within the Finance COO Organization. Our Mission is to serve as a trusted partner across Finance to drive transparency and accountability of Citi’s Resources. Specifically, this role is for Citi’s Workforce Management and is reporting to the Head of Resource Management. The individual is responsible for enhancing and revising the Finance Organizations’ workforce management operational monthly process, while ensuring governance and compliance with all of Citi’s and the Finance organization’s policies, procedures, and processes. Enhanced control and governance of this process is an expected outcome.
This individual will work closely with SMEs to achieve the target state objectives and outcomes. This is currently an Individual Contributor role with leadership expectations to affect change.
Responsibilities
- Redesign the Workforce Management planning framework and processes to provide Finance and its disciplines with actual data on various factors (e.g., location, job grade, job profile, skills). This would require enhanced controls, clear timelines, and accountability.
- Support and help define Finance-specific resource strategies, including location, organizational design principles, sourcing, and monitor adherence and implementation across Finance disciplines.
- Program management abilities and ability to facilitate on demand status across global institution.
- Partner closely with Citi’s forecasting teams (LFO) to align and revamp our cycle process to drive greater transparency and operational practices while minimizing staffing adequacy risk.
- Provide executive level governance and status reporting.
- Provide input and requirements into related firm-wide initiatives (e.g., Resources@Citi) and implement/roll out within Finance.
- Develop, maintain, and enhance governance metrics and reporting across diverse stakeholders (executive level and execution level, while being able to leverage for regulatory commitments).
- Optimize Finance onboarding processes and oversight reporting for new resources, working with SMEs in human resources (e.g., talent acquisition and learning and development).
- Create and maintain oversight on transformation and BAU headcount reporting, including ACT reporting.
Knowledge, Experience, and Skills
- Required to dive into details, to support and drive strategic approach.
- Excellent presentation skills – executive level.
- Demonstration of executing diverse operational BOW and defined results inclusive of re-engineering.
- Subject matter expertise and desire to be in workforce management, including planning, reporting and location strategy.
- Program management.
- Excellent problem-solving skills. Ability to see the big picture with high attention to critical details.
- Demonstrated ability to develop and implement strategy and process improvement initiatives.
- Advanced Microsoft Office skills.
- Highly developed analytical and problem-solving skills.
- Experience with and confidence in delivering presentations to clients and senior management.
- Has the ability to operate with a limited level of direct supervision.
- At least 8 -10 years overall experience.
- Strong organizational and follow-up skills and the ability to multi-task effectively in a high-volume environment.
- Excellent oral and written communications skills; must be articulate and provide direction with judgement and authority to enable effective validation with senior stakeholders.
- Bachelor’s degree, Masters Preferred.
Job Family Group:
Business Strategy, Management & Administration
Job Family:
Business Management
Time Type:
Full time
Primary Location:
Getzville New York United States
Primary Location Full Time Salary Range:
$125,200.00 - $187,800.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Oct 25, 2024
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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