Company
Cox Automotive - USA
Job Family Group
Finance
Job Profile
Sr Accounts Payable Specialist
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $23.17 - $34.81/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Cox Automotive is hiring an Accounts Payable Specialist II role. This hybrid position, located in Atlanta, Georgia, focuses on all Accounts Payable functions within Enterprise Finance & Accounting Accounts Payable. The position is responsible for, but not limited to, customer service management of phone and email inquiries across all areas of Accounts Payable including resolution of escalated inquiries, transaction reconciliations, payment research, creation, and processing help desk incidents in SNOW, mail automation and invoice workflow optimization best practices. This position is also responsible for training new Accounts Payable Specialists and cross training existing Accounts Payable Specialists. This position interacts with external stakeholders such as suppliers and customers. Additionally, this position partners with business stakeholders such as Supply Chain, Controller, Assistant Controller, and/or Staff Accountant.
The ideal candidate must be detail-oriented, possess excellent written and verbal communication, be customer-focused, able to prioritize and multitask, have strong analytical skills, and a proven track record of success within Accounts Payable and Customer Service.
RESPONSIBILITIES INCLUDE:
- Oversee resolution of daily incoming/outgoing phone and email requests across all AP functions.
- Research, troubleshoot, and resolve complex exceptions across all AP Functions within defined service level agreements.
- Review & Reconcile supplier statements for billing optimization efficiency, resolve unapplied credits and supplier refund checks.
- Create and track Service Station incidents for Cox internal/external customers.
- Work closely with internal/external customers to resolve billing issues/disputes with excellent customer service.
- Partner with various accounting divisions for analysis and any re-class entries for AP transactions to ensure accuracy of Cox financial records.
- Research and troubleshoot system accounting errors.
- Train new Accounts Payable Specialists that are onboarded.
- Partner with other Cox Client Support groups to maintain cross-departmental connections and train on Accounts Payable policy and procedures.
- Assist in process development and Standard Operating Procedures documentation for Accounts Payable.
QUALIFICATIONS:
- High School Diploma or GED with 3+ years experience in a fast-paced Accounts Payable environment. A candidate may also have any level degree or certificate beyond HS Diploma or GED with 1+ years of experience.
- Strong written and verbal communication skills required.
- Effective accounting and organizational skills required.
- Excellent computer and software knowledge essential, including Excel, Word, PowerPoint, Outlook, with Oracle.
- Strong time management skills and ability to meet multiple deadlines.
- Experience working with customers or vendors to resolve AP issues with an excellent customer service track record.
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use, or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause an undue hardship.
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