Job Description
JOB SCOPE: Responsible for assisting in the installation of a minimum of 3 heating and air conditioning systems per week totaling $1,357,200 in annual revenue to company standards while providing excellent customer service.
JOB SUMMARY:
The HI Install Assistant is responsible for assisting the HI HVAC Lead Installer in all installations of Heating and Cooling products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas or Oil furnaces, and Boilers) and ensuring they are completed in a timely manner and adhere to all company, city, state, and county code requirements while maintaining the highest level of customer service. Additionally, this position will also be responsible for the completion of frontline services and repairs to company standards of assigned territory.
JOB DUTIES/RESPONSIBILITIES:
- Assists in installation of new Heating and Air Conditioning systems and related accessories according to company, safety, and manufacturer's specifications.
- Ensures complete protection of customer's property during installation or service of product.
- Removes all old equipment from customer's home and cleans up all areas utilized for the new installation.
- Maintains the highest level of customer service while performing installation and other job duties while promoting additional products and services to the customer.
- Maintains the highest level of standards for time management and quality completions.
- Ensures material inventory and maintenance for vehicles is completed to company requirements.
- Promotes additional accessories and items available to each customer.
- Assists in obtaining all required permitting based on company, city, state, and county code requirements.
- Performs other duties as assigned.
Responsibilities/Skills/Experience Requirements
REQUIRED SKILLS:
- Applicable CFC License.
- Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks.
- Complete knowledge of all tools, equipment and materials used to perform services on Heating Ventilation and Air Conditioning (HVAC) units.
- Ability to read, write and speak English.
- Ability to work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed.
- Ability to follow appropriate industry-specific regulations related to the handling of hazardous materials.
- Ability to lift and carry up to 75 lbs.
- Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb.
- Ability to drive and travel long distances.
- Ability to drive in various weather conditions for long periods of time and in various demographic areas.
JOB REQUIREMENTS:
- High school diploma or equivalent.
- 1-2 years of related experience.
- Valid Driver License for the State of employment.
- Up to 100% travel.
- 18 years of age or older.
PREFERRED SKILLS:
- Strong HVAC diagnostics knowledge and experience.
- Residential HVAC and duct installation.
Years Experience: 1 - 2 Years Experience
Travel Requirements: Road Warrior (75% or more)
Country: United States
Work-In City: Chicago
Work-In State: IL
Work-In Postal Code: 60640
Business: Sears Home Services - Sears Home Imp Prod
Job Function: Repair/Installation
Employment Category: Regular, Full-time
Compensation Range: N/A
Additional Compensation Explanation: N/A
EEO/EOE Footer: Equal Opportunity Employer / Disability / Vet.
Posting Tags: #RepairTechnician
Company Brand: Sears Home Services
Location City: Gaithersburg
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