Direct Patient Care 90%
1. Provides primary support for the divisions representing the Multispecialty Clinic care providers.
2. Counsels and coordinates care of patients including all areas represented in the Multispecialty clinic
3. Advocate patients on community resources including hanging flyers in our office for many public related health problems.
4. Facilitate communication between patient/family and providers when needed.
5. Help coordinate care of hospital follow-up patients
6. Acts under the physicians and nurse practitioners' direction in providing nursing care to Multispecialty clinic patients.
7. Follows standards of nursing practice in accordance with SIU's policies and procedures.
8. Performs nursing assessments on patients in the clinic & on the phone: general, treatment specific, or problem-specific, depending on the need & appropriateness.
9. Obtains vital signs and basic care data, prepares patients for examination, interviews patient and records medical histories and current acute problems.
10. Performs patient teaching in regard to disease management, medications, device management, symptom management and proper follow-up.
11. Triages phone calls for the physician.
12. Administers medications by all routes.
13. Performs EKGs, enters appropriate charges, and maintains necessary supplies.
14. Performs venipuncture, if needed, for purposes of phlebotomy or IV infusions.
15. Under direction of physician, orders medication refills & documents such in the electronic health record.
16. Performs PICC line removal and PICC line dressing changes per departmental protocol.
17. Works with other health care team members in the multi-disciplinary clinic including other physicians as requested. Maintains rapport with other school departments and ancillary services.
Indirect Patient Care 10%
1. Maintains clean, well-equipped treatment and procedure rooms. Ordering supplies as needed.
2. Training new staff, as well as, providing annual competencies for existing staff.
3. Provide monthly education to staff regarding division specific items
4. Provide education to patient/families regarding their plan of care.
5. Provide lead nurse responsibilities under the direction of the Nurse Administrator. Will assist with making daily schedule and managing call ins.
6. Triaging patient, provider and staff requests, concerns or ideas for Nurse Administrator.
7. Advocate for family and clients' needs such as prior authorization for medications, imagining services, and home health.
8. Schedules consultations and procedures and obtains referrals/pre-certifications when required/needed.
9. Provides follow-up and coordination of patient care by telephone with the patient, family, and other health care providers including insurance companies, case managers, home care agencies, pharmacies, extended care facilities, hospice units and hospitals when directed or needed.
10. Documents teaching, phone calls and nursing assessments, interventions & evaluations in the electronic health record.
11. Participate in reviewing/creating policies and procedures to help with efficiencies in the clinic.
12. Offers suggestions to help plan, implement, and evaluate procedures designed to improve operational efficiency and effectiveness within the assigned clinic/office.