POSITION DESCRIPTION: Volvo Sales Consultant
REPORTS TO: Volvo Sales Manager
POSITION SUMMARY: The Volvo Salesperson is directly responsible for selling new and used vehicles meeting gross profit, volume and customer satisfaction standards. Must present a professional appearance.
HERZOG-MEIER VOLVO is looking for 1-2 top performing salespeople to join our market-leading Volvo sales team. If you have the drive and determination to succeed, we want to talk to you. Start your auto sales career with the winning team at Herzog-Meier.
Herzog-Meier is experiencing a huge increase in showroom visits and online customer response. We stock deep inventories and have a proven digital online and radio/TV marketing plan in place to drive that growth. YOUR EARNING OPPORTUNITY IS UNLIMITED!
PREVIOUS CAR SALES EXPERIENCE NOT REQUIRED BUT IT IS A BONUS! LEARN FROM THE TOP MANAGERS IN THE MARKET. YOUR EARNING POTENTIAL WILL CLIMB EVEN HIGHER AS YOU PUT YOUR SKILLS TO WORK. WE LOOK FORWARD TO HEARING ABOUT YOUR SUCCESS IN BOTH SALES VOLUME AND CSI. OUR TALENTED MANAGEMENT TEAM IS VERY HANDS ON AND SUPPORTIVE, PROVIDING A VERY POSITIVE WORK ENVIRONMENT.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Determine each customer’s vehicle needs by asking pertinent questions and carefully listening.
- Demonstrate new and used vehicles, including test drives.
- Properly introduce new customers to the Service facilities and to the appropriate Service personnel.
- Deliver new vehicles to customers. Ensures customer understands the vehicle’s operating features, warranty and maintenance schedule while laying the foundation for customer loyalty.
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Keep informed of new products, features, accessories, etc., and their benefits to customers.
- Review with the Sales Manager monthly objectives, weekly activities and daily planned activities.
- Understand the terminology of the automobile business, be informed on technological changes in the products and be able to communicate to customers.
- Report any vehicle lot damage or any problem with a vehicle to the Sales Manager immediately.
- Know and understand federal, state and local laws which govern retail auto sales.
- Complete all required and ongoing HR Policy training.
- Complete all required and ongoing training courses/classes/webinars by manufacturer in order to maintain Certification status.
- Attend all Herzog-Meier Auto Center required meetings by General and Sales Managers.
- Follow the written/posted work schedule created by Sales Manager.
- Clock in and out daily when scheduled to work.
- Sell a minimum of 8 vehicles a month (new or used).
- Maintain a required 87.5% Volvo CSI score.
- Adhere to and follow the Herzog-Meier Auto Center Employee Handbook policies and guidelines.
- Any other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Educational: High school diploma or the equivalent.
Experience: None.
Special Skills: Excellent oral and written communication skills. Must be able to sell a minimum quota according to facility standards. Ability to use personal computer applications including word processing and spreadsheet software. Current valid driver’s license and state sales license.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The noise level in the work environment is occasionally loud. Occasionally requires the ability to lift 20 pounds of material. Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle dealership. Occasionally exposed to exhaust fumes or other airborne particles.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
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