Senior OCM Analyst/ OCM Consultant
Job Locations:
US-IL-Scott AFB
Job ID: 2024-3096
Category: Information Technology
Type: Full Time
Job Description
The Senior Organizational Change Analyst/Consultant plays a pivotal role in leading and managing large-scale OCM initiatives that align with the organization's strategic objectives. This role involves applying advanced OCM theories and models to develop comprehensive change management plans, conducting in-depth stakeholder analyses, and assessing the impact of proposed changes. The Senior Analyst/Consultant collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. This position requires exceptional leadership, communication, and analytical skills to drive successful organizational change.
Note: Although primarily remote, the individual must live within a 50-mile radius of Scott AFB, IL as you will be required on-site occasionally.
Responsibilities:
- Lead efforts to analyze data sources, identify the best sources for stakeholder information, and establish and maintain relationships with key points of contact.
- Develop relationships with stakeholders and has a working knowledge of the organization's business operations, objectives, and industry context to align change initiatives with strategic goals.
- Analyze the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people.
- Execute a plan to collect and update stakeholder information, establish mechanisms to collect feedback for ensuring ongoing data accuracy and relevance, and adjust plan for effective change management strategy.
- Coordinate with the client and other Organizational Change Management (OCM) representatives to ensure stakeholder information is consistently reviewed and updated.
- Assist in articulating requirements for the Stakeholder Management Tool to align with the needs of the stakeholders.
- Support the development, testing, and training activities related to the stakeholder management tool and coordinate with training specialists to develop training objectives in meeting OCM needs.
- Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc.
- Help to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative.
- Track progress and provide regular reports to leadership and stakeholders.
- Support pre and post-implementation surveys and the data collection, analysis, and reporting of results.
- Ensure tool compliance with Government data categorization and protection standards.
- Apply OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-Step Model, Lewin's Change Management Model) to develop and implement OCM assessments and strategies.
- Work with training specialists to define training objectives and support the delivery of tailored training programs for stakeholders.
Qualifications
Required:
- Bachelor's degree with 7 years of experience in organizational change management, consulting, or related fields, with a proven track record of leading large-scale change initiatives.
- Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively.
- Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model).
- Experience in collecting and analyzing stakeholder feedback, identifying trends, and making recommendations to refine OCM strategies. Understands human behavior, motivation, and group dynamics in the context of change.
- Understands stakeholders needs, concerns, and influence within their organization.
- Excellent communication skills, written and verbal.
- Excellent organization skills.
- Eligible for or possesses active/interim Secret Clearance.
Preferred:
- Experience with digital tools for managing stakeholder information, providing reports, and creating dashboards.
- Eligible candidates with federal experience are prioritized.
- Experience with using ServiceNow.
- Advanced change management certifications (e.g., Prosci Change Management Advanced Practitioner) is a plus. Prosci Certified Change Practitioner, Program Management Professional (PgMP), or equivalent certifications is a plus.
- Previous Federal Consulting Experience.
About Us
Perks of working at NetImpact Strategies
- Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team.
- Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required.
- Work hard, play hard - we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays.
- Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!).
- Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications.
- Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, & 2023!
- Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet.
ABOUT US
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements.
ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact.
EQUAL OPPORTUNITY EMPLOYER
NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities.
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