For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.
- Work Schedule: PRN - 18 hours per week (flexible hours)
- Work Location: Lockheed Martin, Clearwater, FL
Primary Responsibilities:
- Conduct solution focused consultations; helping clients define goals, plan action and gain insight
- Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
- Assist with referrals for members needing ongoing/additional counseling services
- Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
- Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
- Provide crisis intervention and management support in response to Critical Incidents
- Work with individual clients providing face to face and virtual sessions and capturing info, both opening new cases and keeping electronic records within our documentation system
- Answer EAP questions to experience staff from HR and management
- Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
- Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
- Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system(s) within departmental time frame
- Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
- Must be up to date on EAP knowledge and workplace events including CIRS incidents, urgent response to a request for support from management and make assessments and referrals for employees presenting themselves for support
- Must be comfortable with public speaking and understand the inner workings within corporate structures.
- Other projects as assigned by manager.
You'll be rewarded and recognized for your performance in an environment that will challenge you and
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