The Cardio Diagnostic Scheduler is responsible for coordinating the scheduling of Cardiology Diagnostic Services, checking in patients for the scheduled procedure and performing various general reception duties.
Job Relationships
Reports to the Operations Manager
Principal Responsibilities
- Maintain the facility in a neat and orderly manner at all times.
- Restock supplies and stress test rooms as indicated daily.
- Schedule in appropriate rooms based on block or open time, ensure time allotments for each case, compose schedule and distribute schedules.
- Monitor needs for each case to avoid conflicts with scheduling.
- Process additions, deletions and changes on the daily schedules with notification to the appropriate provider & staff.
- Attempt to meet the scheduling needs of the patient and physician.
- Maintain Scheduling Guide.
- Ensure confidentiality of patient Information.
- Perform reception duties; answer phones, send mailing, etc.
- Maintain professional behavior.
- Must be well groomed at all times.
- Must control emotions and maintain composure under stress, using tact and good judgment.
- Must adjust to various personalities and situations.
- Comply with the Springfield Clinic incident reporting policy and procedures.
- Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
- Provide excellent customer service and adhere to SC Way customer service philosophy.
- Perform other job duties as assigned.
Education/Experience
Experience with GE Healthcare functions, applications and processes such as HL7, CACHE, DBMS, BAR, Sched, AWS, TES, WorkFile and 835/837 for insurance payers.
Knowledge, Skills and Abilities
- Must be flexible in hours to provide adequate coverage.
- Conduct themselves in a professional manner and follow the Clinic dress code.
- Possess accurate typing and computer skills.
- Ability to organize and meet deadlines.
- Possess good communication skills, oral and written.
- Knowledgeable of medical and cardiology terminology.
- Must have working knowledge of peripheral cardiology equipment.
Working Environment
Medical office setting
PHI/Privacy Level
HIPAA1
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