Exemption Status: Non-Exempt
Schedule Details: Monday through Friday, Saturday
Scheduled Hours: 8:00 - 16:30pm
Shift: 4 - Mixed Shift, 8 Hours (United States of America)
Cost Center: 10020 - 4088 Oncology Clinic
This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.
II. Major Responsibilities:
- Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
- Confirms and verifies patient demographic and insurance information.
- May collect co-payments from patients upon arrival.
- Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
- Assesses patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
Position Qualifications:
License/Certification/Education:
Required:
1. High School Diploma.
Preferred:
1. Associate's or Bachelor's degree.
Experience/Skills:
Required:
1. 3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree.
2. Requires the ability to use specialized applications software and computer systems.
3. Necessitates individuals who are multifunctional and able to work under stressful situations.
4. Exemplifies professional behavior and excellent communication and human relations skills.
Preferred:
1. Knowledge of business office procedures and medical terminology/procedures preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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