DescriptionSummary
A unit-based nurse leadership position serves as the clinical nurse leader, who ensures continuity of care, facilitates interdisciplinary care planning, serves as a physician liaison, encourage adherence to evidence-based practices, and mentors and coaches less experienced nurses. Manage clinical care and support administrative aspects of the department.
Key Responsibilities*Flexible shifts: Clinical nurse leader hours are flexible based on patient care needs.
*Liaison with providers and patient/family: The nurse acts as a liaison among physicians, patients/families, and allied clinicians, serving as a daily presence who can monitor patient health status and communicate needs across providers.
*Promoting adherence to evidence-based practice: The nurse serves as a clinical expert who promotes adherence to evidence-based practice. Responsible for being aware of all evidence-based hospital initiatives (e.g., practices and protocols related care, prevention of falls and urinary tract infections, and wound prevention and care) and ensuring that those initiatives are implemented at the bedside. To fulfill this role, the nurse reviews patient charts and talks to patients to ensure they receive appropriate care.
*Documenting provision of care: The clinical nurse leader works with nurses and doctors to ensure that the provision of all services included in CMS core measure are documented appropriately in patient charts.
*Coaching and mentoring: The clinical nurse leader serves as an informal mentor, coach, and educator for new and existing unit-based nurses. As issues arise with patients, the clinical resource nurse will speak with unit nurses about how to improve care delivery.
*Specific daily patient care activities: As a part of the roles and responsibilities outlined above, the clinical nurse leader guides and/or participates in several critical patient care-related activities each day, as described below:
*Huddles: The clinical nurse leader participates in huddles, team meeting and rounds. The conversation focuses on unit-specific issues, such as updated fall rates and other data, new protocols, and other topics pertinent to daily patient care.
*Walking rounds to each patient: After the morning huddle, the clinical nurse leader walks around the unit, quickly visiting each patient to obtain a "snapshot" of his or her health status and needs.
*Rounding to review care plans: The clinical nurse leader reviews the care plans for each patient; coach nurses on the care steps required; and outlines documentation, and education needs. During rounds, participants identify barriers to care steps that the clinical nurse leader can help overcome (e.g., by holding necessary discussion with physicians or patients/family members).
*Patient follow up: After rounds, the clinical nurse leader follow up with patients and families regarding their concerns and address any care delivery tasks highlighted during rounding.
*Serve as role model for staff in all aspects of nursing and the PCC organizational values of innovation, collaboration, accountability, respect, and excellence are upheld.
*Support administrative, operational and clinical responsibilities.
*Supervise patient care and guide staff towards best outcomes for patients.
*Nursing staff supervision, support, and mentoring.
*Appropriate intervention is demonstrated in all situations, e.g. deterioration of patient condition, disruptive behavior, equipment malfunctions, etc.
*Adequate staffing is ensured to meet coverage demands.
*Delegation of work to staff is consistent with their abilities, professional development and needs of the unit.
*Patient/residents satisfaction is promoted and aligned with broader action plans.
*Observations related to staff performance are shared with director of nursing.
*Participated in staff performance reviews as per organizational guidelines.
*Make effective recommendations in hiring and discharge from employment and corrective action.
Promote multi-disciplinary teamwork.
QualificationsQualifications and Experience
Education/Degree
Required
*Baccalaureate degree in Nursing required.
Preferred
*Master's degree preferred.
Experience
Required
*Minimum two years of diverse and well-rounded clinical experience is required.
Preferred
*Prior management or supervisory experience preferred.
Licensure
Required
*Current license from the Massachusetts Board of Registration as a Registered Nurse.
Preferred
Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)
Required
*Effective verbal, electronic and written communications skills using the English language.
*Computer proficiency required.Microsoft office applications preferred with ability to learn new software.
Preferred
*National certification in a nursing specialty preferred.
*Highly develop communications and interpersonal skills, working with diverse population.
*Work independently, be self-directed and contribute as a member of a team.
*Anticipates challenges and develops and implements strategies for addressing them.
*High level of service delivery, demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
EEO StatementAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
