Exemption Status: Exempt
Schedule Details: Holidays - No Holidays Required, Monday through Friday, Weekends - No Weekends Required
Scheduled Hours: 8a-5p
Shift: 1 - Day Shift, 8 Hours (United States of America)
Hours: 40
Cost Center: 10010 - 4132 Rheumatology Clinic
This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
I. Major Responsibilities:
- In collaboration with Manager Ambulatory Operations, directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Participates and contributes to any required documentation regarding these activities. Resolves grievances and other personnel problems within position responsibilities.
- Monitors workflow and productivity to evaluate clerical and clinic support staff performance. Takes corrective action to ensure the efficient and effective workflow. Works closely with Manager Ambulatory Operations regarding the training and development of clinical staff.
- Directs patient care activities. Assesses patient flow. Develops and maintains systems and processes to assure efficient flow.
- Performs and or delegates patient treatments. Documents patient care. Works closely with clinical support staff to develop and improve documentation in the medical records.
- Addresses phone encounters and executes appropriate follow through. Acts as a mentor/role model to all clinic staff.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Current State of Massachusetts LPN license.
Experience/Skill:
Required:
1. Minimum of five (5) years of medical office LPN experience.
2. Demonstrated Leadership experience.
3. Ability to coordinate and organize multiple functions and activities in an ambulatory setting.
4. Excellent oral and written communication skills, as well as excellent interpersonal skills.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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