Department Overview:
This position manages faculty and clinical associate recruitment, retention and onboarding/offboarding functions, and develops strategic recruitment plans in partnership with Columbia Memorial Hospital (CMH), OHSU School of Medicine, and OHSU Practice Plan (OPP). The Faculty/Clinical Associate Recruitment and Operations Manager partners with senior and clinical leaders within the School of Medicine (SoM), CMH and OPP to facilitate faculty and clinical associate recruitment, as well as management of temporary/locums providers when required. This position is also responsible for leading and coordinating the onboarding for new faculty/clinical associate, visa application assistance, license tracking, employee health compliance and electronic personnel recordkeeping. The Manager serves as the departmental liaison with CMH, Office of Community Engagement and Support (OCES), Dean’s office, Human Resources Centers of Excellence, and other OHSU departments.
This strategic position requires a dynamic individual with a proven track record in managing recruitment operations, collaboration with others and ensuring a seamless and efficient hiring process. The individual will work with leadership to minimize risk and ensure compliance with requirements and OHSU policy and provide a positive work environment by exemplifying a proactive, customer driven approach to workplace issues. The role will further oversee and/or support programs to attract and retain a qualified and diverse workforce at CMH. This position fully supports CMH’s mission to provide excellence, leadership, and compassion in the enhancement of health for those OHSU and CMH serve.
Function/Duties of Position:
Faculty/Clinical Associate Recruitment and Retention:
- Administer departmental recruitment activities including developing position descriptions, advertising, screening of applications, interviewing, performing reference checks, notification of unselected candidates, and preparing/reviewing offer letters.
- Manage all phases of the recruitment process consistent with law, collective bargaining provisions, and organizational policies and procedures to assure high quality candidates are provided to the hiring manager in a timely and organized fashion.
- Serve as a resource to CMH leadership, external applicants, and internal employees on SoM and OPP recruitment and retention activities.
- Serve as department liaison to OHSU Office of International Services for processing work visas.
- Oversees and provides backup in scheduling interviews and hosting applicants as needed, ensuring exceptional experience for all candidates.
- Assists in the implementation and management of both recruitment and locums contracts.
- Manages Smartsheet tracking, and works with OHSU and CMH leaders to ensure requests are supported by current/anticipated budgets.
- Advises leadership on best practice retention strategies.
Faculty/Clinical Associate Development and Justice, Equity and Belonging:
- Serves as a partner for VP, OPP and COO, CMH, focused on Faculty and Clinical Associate Development and Justice, Equity and Belonging.
- Helps support faculty/clinical associates with resources and development opportunities to promote advancement, career satisfaction and well-being.
- Assists in leading CMH, OPP, and SoM to be a more inclusive academic community.
Faculty/Clinical Associate Compensation:
- Partners with OHSU Compensation, CMH, SoM, and OPP Leaders and Managers to develop/review requests and recommend appropriate compensation.
- Evaluates and recommends compensation related changes for one-time payments, merit-based pay, reclassifications and any work differentials.
- Serves as a primary point of contact for CMH, SoM, and OPP for maintenance and annual CANDID planning for Faculty and Clinical Associate compensation.
- Advise employees on benefits and total rewards programs.
Faculty/Clinical Associate On/Off Boarding:
- Oversees onboarding and off boarding processes (in partnership with VP, OPP).
- Oversee departmental credentialing, privileging, and provider enrollment tasks.
- Oversees and provides backup for scheduling onboarding appointments and completing onboarding and termination tasks as needed.
Employee Records and Compliance:
- Oversees and ensures accurate and timely processes related to the entry of personnel actions.
- Acts as a final approver for all transactional HR changes.
- Provides transactional and timekeeping support for all main departmental office.
Strategic Planning/Misc:
- Participates with CMH and OHSU department leadership in the development of faculty/clinical associate recruitment and retention strategy.
- Ensures the incorporation of best practices in faculty/clinical associate recruitment strategy.
- Streamlines and optimizes the faculty/clinical associate recruitment process.
- Provides interim management of staff, or coverage of assignments as needed.
- Special projects and other duties as assigned.
Required Qualifications:
- Bachelor's degree in related field, or equivalent education/experience.
- 3 years of professional experience in an academic medical center or healthcare setting or 5 years executive level recruitment within another industry.
- Excellent verbal and written communication skills.
- Proficient in the use of MS Office Suite.
- Professional and attentive customer service skills.
- Ability to efficiently and effectively multi-task and manage many competing demands.
- A sense of urgency, attention to detail, and exceptional organizational skills.
- Working knowledge of state and federal employment laws.
- Ability to speak in front of a group.
- Able to perform the essential functions of the position with or without accommodation.
Preferred Qualifications:
- Master’s degree in related field.
- Proven experience in faculty/clinical associate recruitment operations.
- Prior management experience.
- OHSU human resources experience highly preferred.
- Strong knowledge of academic hiring processes.
All are welcome. Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status.
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