The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
The Department of Community and Human Services, Behavioral Health and Recovery Division (BHRD) leads several initiatives to provide access to relevant behavioral health services across King County. DCHS has an opening for a Behavioral Health Workforce Investments Manager - Project/Program Manager (PPM) III. BHRD works to improve the quality of life in King County by ensuring that adults, youth, children, families, and communities receive the mental health and substance use disorder services that they need. BHRD's client-centered, coordinated system of service delivery is based on community assessment, measurable outcomes, and systematic program evaluation that is accountable to our clients and their families, funding agencies, and residents of King County.
At King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems, striving to be customer-focused and drive for the best results. We envision a welcoming, racially just community. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Behavioral Health Workforce Investments manager to help implement, grow, and maintain behavioral health workforce investments. This position is responsible for the development and implementation of the Behavioral Health Workforce Investments strategy in alignment with BHRD’s strategic goals. Under the supervision of the Behavioral Health Workforce Strategic Operations Manager, this role will coordinate, implement, and maintain workforce development investment projects, including contracting and contract monitoring. The position requires collaborative planning, execution, maintenance, and reporting on BHRD workforce investments, working closely with internal, external, and community partners. While often working independently, this position functions as part of a larger team within the Behavioral Health and Recovery Division, working collaboratively to support the development of a diverse and resilient clinical and peer workforce.
WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around 11/20/2024.
APPLICATION PROCESS
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end 12/31/2025, but subject to change dependent on operational need. This position is scheduled to work 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m.
MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director, or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
TELEWORKING REQUIREMENT: The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a county-issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
RECRUITER: Greg Mallory, grmallory@kingcounty.gov
JOB DUTIES:
- Serve as the division’s subject matter expert on workforce investments, including provider burnout, recruitment, retention, training, and competency building.
- Manage and develop the delivery of Behavioral Health Workforce investments, including managing section program and initiative budgets and scoping section projects and initiatives.
- Coordinate workforce team operations to include overseeing project activities, assessing issues and risks, scheduling and allocating of resources, budgeting, and ensuring timely and accurate completion of project assignments.
- Coordinate an overarching strategy for ongoing and new workforce investment initiatives, ensuring alignment with relevant funding sources.
- Conduct policy analysis to inform strategic decisions and improve cross-system coordination.
- Host and facilitate presentations, trainings, and meetings with partners to share best practices on combating burnout and improving workforce recruitment and retention.
- Liaise with internal and external stakeholders to gather feedback and develop informed strategies to address workforce challenges.
- Prepare and deliver presentations, represent the division in county meetings, and seek additional funding opportunities to support workforce initiatives.
- Regularly monitor and incorporate national best practice research into workforce investment strategies.
- Coordinate and manage contracts and procurements, responding to inquiries and developing recommendations, including contracts, amendments, budgets, and reports.
- Monitor clinical, fiscal, and administrative compliance of contracted partners, ensuring alignment with program goals and regulations.
- Provide technical assistance and training to contracted partners to support workforce development initiatives.
- Partner with the Performance Measurement and Evaluation team to conduct assessments, data analysis, and quality improvement activities for workforce projects.
MINIMUM QUALIFICATIONS:
- Demonstrated knowledge of equity and social justice principles and practices and understanding of the effects of place, race, policy, and systems-based inequities on marginalized communities and populations.
- Bachelor's Degree and/or at least three years of professional experience in public administration, public sector behavioral health, primary care health services, or an equivalent combination of experience, education, and/or training that provides the knowledge, skills, and abilities to perform the work.
- Minimum two years of experience in program development, working independently or as part of a team to implement new programs or pilots.
- Strong ability to collaborate, listen, and garner feedback from diverse audiences.
- Experience with planning, program implementation with public involvement, data collection, and continuous improvement.
- Experience working and communicating successfully with diverse public and private stakeholders in a politically complex environment.
- Demonstrated facilitation, negotiation, and consensus-building skills.
- Experience supporting multiple projects and tracking activities and deliverables/reporting requirements to move projects forward and achieve outcomes, including reviewing and approving invoices.
- Experience with and knowledge of the publicly funded service providers of King County and/or the State of Washington.
- Experience with and knowledge of contract development, negotiation, budget development and management, and program development.
- Experience with and knowledge of gathering and analyzing data, outcomes, reports, and quality improvement recommendations and the ability to develop formal reports for professional and community audiences.
- Ability to work with creativity and flexibility, both independently and as a team member.
- Ability to work under deadlines and organize and prioritize work quickly in response to changing needs.
- Proficiency in using personal computers with working knowledge of MS Teams, Excel, Word for Windows, PowerPoint, and MS Outlook.
- Analytical and problem-solving skills.
- Valid Washington State Driver's License or the ability to travel around the county and state in a timely manner.
DESIRED EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
- Master’s degree in public administration, business administration, social work, or other related field.
- Knowledge of King County’s recovery-oriented system of care, Mental Illness and Drug Dependency Sales Tax, Crisis Care Levy, Veteran and Human Service Levy, and Best Starts for Kids program and other King County initiatives.
- Knowledge of the Washington State behavioral health service system and social service network.
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